Customer Service Manager

4 hours ago


Pasig, National Capital Region, Philippines One Point Contact, Inc. Full time ₱1,200,000 - ₱2,400,000 per year
  • Oversee the customer service team to ensure high-quality support.
  • Develop and implement customer service policies and procedures.
  • Monitor customer interactions and feedback for continuous improvement.
  • Train and mentor staff to enhance skills and productivity.
  • Manage escalated customer issues and resolve complaints effectively.


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