Customer Service

1 week ago

Pasig, National Capital Region, Philippines Thai Wah Public Company Limited Full time $104,000 - $130,878 per year

Thai Wah International Philippines, a subsidiary of Thai Wah Public Company Limited, is seeking a trustworthy and passionate professional for the role of Customer Service & Logistics Executive. This position plays a key role in supporting the company's growth strategy within the starch derivatives business, handling both customer service and logistics operations in the Philippines. The successful candidate will be responsible for assisting sales activities, coordinating logistics, and managing the supply chain. The individual will be the primary point of contact for customers, addressing inquiries regarding delivery, products, and services.

Key Responsibilities:

  • Handle all customer-related tasks, including delivery notes and delivery scheduling.
  • Manage daily local deliveries and support export customer needs.
  • Prepare and check documents for import, export, and local sales.
  • Work closely with logistics and supply chain teams on stock and delivery plans.
  • Support warehouse coordination and stock monitoring.
  • Handle purchase orders (POs) with Thai Wah Group companies.
  • Manage internal procurement for office and operation needs.
  • Coordinate with internal teams and external partners for smooth operations.
  • Provide weekly or monthly reports as required by management.

Qualifications & Experience:

  • Diploma or Bachelor's degree in related field
  • 2-3 years of experience in supply chain or sales administration role.
  • Experience in import/export processes is preferred
  • Previous experience in a multinational company is an advantage
  • Experience handling commodity products and food ingredients is a plus
  • Ability to manage multiple tasks efficiently
  • Strong communication and interpersonal skills
  • Proficiency in both written and spoken English
  • Proficient in MS Office, especially Excel

Work Location: Thai Wah International (Philippines) Corporation

37F Topaz and Ruby Roads, Cyberscape Gamma, Ortigas Center, Pasig City, Philippines

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