
BPO CSR for Financial Fraud
4 days ago
HIRING NOW – CUSTOMER EXPERIENCE ASSOCIATE
(Voice
• Non-Voice
• Blended) – Financial Services Fraud Account
Location: One E-Com, MOA Complex, Pasay (Onsite)
Shifting schedules | target start date Aug 2025 onwards
Type: Full-time (Permanent/Probationary)
Pay: ₱21K + ₱1,500 allowance + 10% performance-based incentives + 15% Night Differential pay
Perks: 13th Month Pay, HMO, Life Insurance, Statutory Benefits, Leave Credits
What You'll Do:
- Handle calls, assess cases, and provide resolutions
- Identify customer needs & offer accurate info in a warm, empathetic manner
- Perform routine call center activities using standard scripts & guidelines
- Gather/update data & escalate complex issues when needed
- Explain company policies clearly to customers
- Comply with all company policies & standards
Qualifications:
3–6 months BPO exp. (Intl. voice exp. a plus)
Strong English comms & critical thinking skills
Senior High grad / 2nd year college (old curriculum)
Complete pre-employment documents (SSS, Pag-IBIG, PhilHealth, TIN, NBI, COE, etc.)
Easy Application Process:
(1) Phone interview with Recruitment or visit our Conduent Career Hub to apply for CSR Financial Fraud account
(2) Online application & assessments
(3) Final interview with Hiring Manager (ONSITE)
(4) Job info & pre-employment steps
APPLICATION REMINDER: We appreciate your interest in applying with Conduent. Please ensure that you have read and understand the job details and requirements. Our team will carefully review each application received. If you pass the paper screening, please expect to be contacted at your mobile number and e-mail indicated.
To learn more, you can visit our website for Careers at Conduent.
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