senior executive, inbound
2 weeks ago
We are looking for a reliable Senior Executive, Inbound & Groups with experience in MICE to help our business activities based in Manila, Philippine.
Senior Executive, Inbound & Groups will support Sales & Marketing Manager to ensure service to Europe Market clients is adhering to Within Earth Holidays procedures, clients service level agreements and policy.
Job Descriptions
- Manage and prepare all aspects of travel operations including proposal, itineraries, reservation, ticketing, operational documents, travel coordination and customer support
- Assisting on flight booking for Group or FIT / reservation, tours, hotel booking, transfers, preparation of costing, quotations and proposals and other ground logistics
- Provide timely and accurate information and excellent support to external customers (agents, suppliers and clients).
- Coordinate with local suppliers and international partners to ensure service quality.
- Negotiating contracts and packages
- Liaise with internal teams (e.g. operations, finance) to ensure the smooth delivery of travel arrangements
- Support the Operations Manager in maintaining supplier relationships and standard operating procedures.
Desired Experience & Qualifications
- Minimum 3 years' experience in the travel/tourism industry, preferably in an Inbound Operation
- Excellent command of spoken and written English
- Excellent communication and interpersonal skills, with the ability to liaise effectively with agents and suppliers
- Excellent organizational and team player
- Excellent in preparation of trip costing is favorable
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