BPO Executive

JOB SUMMARY:A Customer Experience Executive will receive training and is expected to have mastery and knowledge of the account's features, benefits, quality and other service packages which can be made available to customers in the future. The primary responsibility is to respond to customer service inquiries via phone and/or email. These inquiries include...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Responsible for:  As a Customer Experience Executive, you will be responsible for delivering excellent customer service and timely resolutions to callers for a wide range of issues. Main Activities and Responsibilities: Probe CX Compliance:Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and...

Delivering Global Logistics Solutions with Speed, Precision, and Care. Our client is an international logistics and supply chain innovator providing comprehensive, end-to-end shipping, fulfillment, and transport management services. With a strong reputation for reliability, scalability, and customer-focused service, they help businesses move products...

Job Summary:We are seeking a proactive and results-oriented Business Developer to drive new business opportunities, foster client relationships and contribute to revenue growth within the BPO industry. The ideal candidate will have a strong understanding of outsourcing solutions, market trends, and strategic planning to expand the company's reach and...

Job Description:Client Acquisition and Relationship Management - Identify and engage potential clients (B2B, SMBs, or enterprise) through cold calling and client visits to understand client business needs and propose suitable IT solutionsSales and Revenue Generation – Sell IT hardware, software and services to meet or exceed monthly/quarterly sales...

Company DescriptionKinect Inc. is a thriving BPO company with strong leadership values and a passion for its employees. We are continually expanding our ever-increasing skills in outsourcing and consulting solutions for our partners, which include recruitment, human resource management, and an internationally compliant standard for all its employees.Role...

Responsible for: Handling customer contacts in line with client and company requirements. The campaign is an inbound customer service of a logistics company in Australia. The Customer Service Representatives are expected to help the Customers process parcel delivery and/or collection requests, lodge investigations for missing parcels, and the like.Main...

Job SummaryThe Program Manager oversees and coordinates client programs, ensuring alignment with company goals and objectives. This role involves leading teams, managing operations, and driving performance to deliver successful outcomes on time and within budget.Key ResponsibilitiesLead, organize, and monitor program activities and deliverables.Set goals,...

Job Overview:Hybrid setup either Makati or CebuEarly morning shift (3 AM to 12 noon Manila time)3 to 4 years of IT account management in SaaS environmentKey Responsibilities:1. Client Engagement & SupportServe as a key contact for assigned IT/BPO clients, ensuring timely communication and support across service engagements.Participate in client meetings and...