product owner

17 hours ago

Makati City, National Capital Region, Philippines Metrobank Full time ₱60,000 - ₱120,000 per year
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Here at Metrobank, we don't simply hire employees-we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach

Position Title: Product Owner

Job Summary:

The Product Owner (PO) is responsible for defining, developing, and optimizing digital products of the bank. Working closely with a cross-functional team, the PO leads product discovery, defines clear and actionable requirements, and ensures alignment between business goals and user needs.

The PO serves as a bridge between business and tech - translating strategic goals into delivery-ready requirements. This role is expected to bring clarity to complex problems, manage delivery from scope to testing, and maintain a strong connection to both stakeholder priorities and user outcomes. The ideal candidate is highly accountable, detail-oriented, and motivated by the opportunity to build meaningful digital experiences.

Specific Duties and Responsibilities

Product Ownership
  • Lead product discovery and stakeholder engagement to define the product vision, business objectives, and key success metrics for assigned projects
  • Act as the day-to-day point of contact for business unit partners to align on scope, clarify requirements, and manage expectations
  • Own and manage the product roadmap for the initiative, aligning priorities with strategic direction and business expectations
  • Write and maintain epics that clearly define the product's high-level functionality and captures the end-to-end customer experience
  • Develop and maintain a prioritized product backlog, ensuring user stories and acceptance criteria are complete, testable, and accurately reflect the product requirements
  • Serve as the voice of the customer and translate customer insights and research into actionable requirements
  • Collaborate with cross-functional teams to deliver cohesive, end-to-end solutions
  • Lead user acceptance testing (UAT) activities, confirming deliverables meet intended requirements and align with stakeholder expectations
Product Delivery & Execution
  • Ensure requirements are delivered on time and are ready for development at the start of grooming
  • Proactively manage blockers, risks, and scope changes to keep delivery timelines intact
  • Collaborate closely with the PO Lead, Delivery Manager, and other POs to align dependencies and manage shared priorities
  • Participate in project rituals and checkpoints - across both agile and waterfall efforts - to provide input, clarify requirements, and support progress tracking
  • Maintain a high standard of quality by verifying the deliverables meet both business intent and technical feasibility
Product Performance & Continuous Improvement
  • Monitor and analyze product performance using KPIs, analytics, and feedback loops
  • Collaborate with support and operations teams to address issues in production and identify enhancement opportunities
  • Participate in research or retrospectives to capture learnings for future product development
  • Proactively identify opportunities, together with business unit partners, to enhance the product and deliver sustained value over time
Other Responsibilities
  • Perform other related duties as assigned by leadership in support of team objectives and evolving business needs
Qualifications:
  • Bachelor's degree in Business, Technology, Design, or related field
  • 3-5 years of experience in product ownership or management or digital product development
  • Familiarity with Agile practices and working in hybrid delivery environments (agile/waterfall)
  • Strong customer-centric mindset and critical thinking skills
  • Excellent written and verbal communication skills
  • Comfortable managing multiple priorities with high accountability and attention to detail
  • Effective collaborator with the ability to work across functions and delivery models
  • Proactive, resourceful, and committed to continuous improvement
Additional Qualities:
  • Experience working on digital platforms in banking, fintech, large-scale platform initiatives, or as an entrepreneur
  • Familiarity with project tools such as Azure and Figma or similar
  • Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
  • High degree of organization and personal accountability
  • A natural curiosity for how things work and a drive to improve products over time
  • Enthusiasm for collaborating across teams and learning from peers

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