ESM Product Owner

12 hours ago

Makati City, National Capital Region, Philippines HR Network Inc. Full time ₱2,000,000 - ₱2,500,000 per year

Job Responsibilities:

  • Develop and communicate a clear product strategy
  • Gather and prioritize user stories and product features
  • Create and maintain a well--prioritized product backlog
  • Work closely with development and implementation team
  • Monitor project progress and remove impediments to delivery
  • Communicate technology project updates and outcomes to stakeholders
  • Lead and mentor members of the product team

Job Requirements:

  • Bachelor's degree in Information Technology, Computer Science or relevant field
  • Strong background in the ITIL framework, with ITIL 4 Foundation certification highly preferred
  • 8-12 years of experience in product ownership or related roles
  • Experience with implementing ESM platforms (e.g. ServiceNow, BMC Helix, EasyVista and IFS Assyst)
  • Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification
  • SAFe Product Owner/Product Manager (POPM) certification
  • Exceptional communication and interpersonal skills, with ability to convey technical concepts to non-technical stakeholders
  • Strong leadership capabilities, with a track record of motivating and managing high-performing IT teams
  • Excellent analytical and problem-solving skills, with ability to resolve complex technical and operational issues.
  • Familiarity with IT governance and compliance frameworks such as ISO 27001, PCI-DSS and related standards is a plus
  • Creative thinker with proactive, can-do attitude and a service oriental mindset

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