ESM Product Owner
2 weeks ago
Job Responsibilities:
- Develop and communicate a clear product strategy
- Gather and prioritize user stories and product features
- Create and maintain a well--prioritized product backlog
- Work closely with development and implementation team
- Monitor project progress and remove impediments to delivery
- Communicate technology project updates and outcomes to stakeholders
- Lead and mentor members of the product team
Job Requirements:
- Bachelor's degree in Information Technology, Computer Science or relevant field
- Strong background in the ITIL framework, with ITIL 4 Foundation certification highly preferred
- 8-12 years of experience in product ownership or related roles
- Experience with implementing ESM platforms (e.g. ServiceNow, BMC Helix, EasyVista and IFS Assyst)
- Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO) certification
- SAFe Product Owner/Product Manager (POPM) certification
- Exceptional communication and interpersonal skills, with ability to convey technical concepts to non-technical stakeholders
- Strong leadership capabilities, with a track record of motivating and managing high-performing IT teams
- Excellent analytical and problem-solving skills, with ability to resolve complex technical and operational issues.
- Familiarity with IT governance and compliance frameworks such as ISO 27001, PCI-DSS and related standards is a plus
- Creative thinker with proactive, can-do attitude and a service oriental mindset
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