CSR Position

1 week ago

Cebu City, Central Visayas, Philippines Lexiee Full time

Job Description

The Customer Service Representative (CSR) is responsible for delivering excellent customer support by addressing inquiries, resolving issues, and ensuring a positive overall experience. The CSR acts as the front line of communication between the company and its customers, providing timely, accurate, and helpful assistance across various channels such as phone, email, chat. Open accounts for Cable, Healthcare, Retail, Airlines and Casino account.

Job Qualifications

Resume should be send through

High School Graduate, SHS Graduate, or College Level/Graduate.

Good verbal and written communication skills.

Good problem-solving and active-listening skills.

Basic computer literacy and ability to navigate multiple systems.

Experience in customer service or BPO is an advantage (but not required).

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