Head of Facilities Maintenance
5 days ago
Job Description
Position Title: Head of Facilities Maintenance
Reports To: Head of Repairs and Maintenance – Australia
Work Set Up: Full Onsite/ Quezon City (Eastwood Area)/ AU Hours
The Head of Facilities Maintenance is responsible for supporting the needs of a national retail network and its service station operators. The role ensures effective facilities management across all sites by working closely with Retail Operations and other internal teams to deliver high-quality, uninterrupted services.
Key ResponsibilitiesImplement and continuously improve the facilities management program, including ad hoc repairs, preventive maintenance, and capital works across a national network.
Oversee service providers and contractors to ensure business continuity and minimal disruption to operations.
Coordinate maintenance activities related to fuel systems, signage, and branding.
Develop and recommend planned maintenance initiatives that deliver commercial and operational benefits.
Lead budget planning, analysis, and reporting for the facilities function.
Maintain strong and effective relationships with contractors and partners.
Manage the CMMS system, ensuring accurate asset tracking and timely processing of work orders.
Ensure all on-site works adhere to OH&S guidelines.
Serve as the first point of contact for maintenance issues and resolutions.
Collaborate with Property, Real Estate, Construction, Signage, and Repairs and Maintenance teams.
Identify process improvements and cost efficiencies.
Apply innovative and practical approaches to technical challenges.
Work closely with Retail Operations to enhance services and meet business needs.
Ensure timely rectification of maintenance works.
Proactively manage subcontractors and monitor all work orders.
5–10 years of experience in Building or Facilities Maintenance, ideally in a national retail environment.
Proven experience leading a facilities team of at least 8 members.
Willingness to work on-call after hours.
Strong technical knowledge of building operations and service station facilities.
Understanding of OH&S legislation, risk management, and compliance standards.
Trade management background is preferred.
Demonstrated leadership, accountability, and resilience.
Structured, analytical thinker with a continuous improvement mindset.
Engineering, building, or relevant trade qualifications (preferred).
Experience managing multiple-site facilities or building maintenance.
Proficiency in MS Office and CMMS systems.
Ability to interpret pricing, quotations, and building plans.
Excellent written and verbal communication skills with the ability to manage internal and external relationships.
Experience in petroleum, fuel, or convenience retail industries is an advantage.
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