Application Specialist
2 weeks ago
Description
We're a global IT consulting company and a software development service provider that helps organizations operate at their best. With 30+ years of experience, +6 Global locations, and +1000 employees, TEAM combines technology expertise, valuable insights, business intelligence, and a client-centered approach to address challenges in business operations, digital transformation, risk management, compliance, business continuity, and more.
We have an opening for an Application Specialist position in the Data Analytics and Insights Platform.
Key Responsibilities:
- Ensure smooth business application service operations by resolving issues in a timely manner.
- Facilitate smooth transition of application features from development to production environments.
- Actively develop continuous improvement initiatives and optimization of business application service operations.
- Assist in the automation of existing manual activities to improve the consistency and efficiency of business application service delivery to end-users.
- Effectively communicate to stakeholders as part of incident/problem management.
- Manage escalations related to operational topics.
Requirements
- Proficient in working on relational databases (preferably Microsoft SQL Server, Snowflake is a plus)
- Knowledge in cloud services, preferably AWS
- Knowledge in CI/CD Pipelines and Tools (GitLab, Jenkins, Etc.)
- Knowledge in programming languages, Java and Python is a plus
- Experience in Financial Systems is a plus
- Experience with incident and problem management
- Experience in using ServiceNow, Jira, Confluence, or other similar tools
- Good understanding or have gained experience on at least one common Enterprise Agile Framework e.g., Kanban, SAFe, SCRUM, etc.
- Strong in agile delivery, with release management experience and engineering exposure
- Proven ability to balance and prioritize multiple operations/projects at a time, while maintaining sharp attention to detail.
What We Offer
Being a part of TEAM International gives you the chance to work on challenging projects with great professionals, international clients, and the latest technologies.
- Flexible engagement models and work alongside top IT global talent.
- Full compliance with security and regulatory standards.
- Customized IT and software development solutions.
- A supportive and collaborative work environment.
- 23 PTO days per year and your home country's public holidays
- Sport allowance up to 40 USD per month (based on receipt)
- Private Health Insurance compensation up to 1000 USD annually (based on receipt)
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