Japanese Bilingual Customer Service Agent

2 days ago

Tarlac City, Central Luzon, Philippines Sutherland Full time ₱150,000 - ₱250,000 per year

As a Project-Based Japanese Bilingual Customer Service Associate for our Online Shopping & E-Commerce account in Tarlac, you'll be handling order-related inquiries. You'll assist customers with return or refund issues, guide them through the process of returning items, and help them change or cancel their orders as needed. Your support will ensure a seamless shopping experience for our customers, enhancing their trust in our services.

What you'll bring to the table:

  • Provide bilingual customer support (English + Japanese) across multiple channels
  • Maintain strong operational knowledge of products and services, prices, marketing, and promotional events;
  • Provide clear and professional answers to various questions regarding customers' order issues;
  • Meet all productivity and quality requirements and guidelines;
  • Model and work by the company's core values; and
  • Achieve and maintain required metrics and goals

You'll be a great match if you are/have:

  • Proficient in Japanese (spoken and written), with good English communication skills
  • Working knowledge of computers
  • Good customer service and problem-solving skills

  • Japanese Bilingual Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines OfficePartners, 360 Inc. Full time ₱40,000 - ₱60,000 per year

    About the RoleWe are looking for a Japanese Bilingual Customer Service Representative to join our growing team in Cebu City. The role focuses on providing excellent customer support by assisting clients in both Japanese and English, ensuring prompt and accurate service while maintaining customer satisfaction.Key ResponsibilitiesRespond to customer inquiries...

  • Spanish Bilingual Healthcare Representative

    2 days ago

    Angeles City, Central Luzon, Philippines SuperStaff Full time ₱40,000 - ₱60,000 per year

    The Spanish Bilingual Health Care Representative receives and responds to customer inquiries through phone, email, or other communication channels. Provide accurate and relevant information to customers regarding medical products, services, billing, and technical support. Maintain customer records and update them accurately in the system. This position...

  • Korean Bilingual Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines OfficePartners, 360 Inc. Full time ₱150,000 - ₱250,000 per year

    About the RoleJoin our dynamic team as a Korean Bilingual Customer Service Representative You will play a key role in delivering excellent customer support by assisting clients in both Korean and English, resolving inquiries, and ensuring a smooth service experience. This role is perfect for someone who values teamwork, professionalism, and growth in a...

  • Customer Service Agent

    5 days ago

    Cebu City, Central Visayas, Philippines Business Class Full time ₱600,000 - ₱1,200,000 per year

    About Us Business Class is a global travel company based in the United States, specializing in the sale of business and premium class airline tickets. We offer our clients the best prices and a seamless travel experience through exceptional customer service.We're currently expanding our team and looking for experienced Customer Service Agents who are...

  • Japanese Teacher

    1 week ago

    Cebu City, Central Visayas, Philippines ARTECH TECHNOLOGY INC Full time ₱900,000 - ₱1,200,000 per year

    About the role ARTECH TECHNOLOGY INC' is seeking an experienced Japanese Teacher - JLPT to join our team in Cebu City Cebu. This is a contract role, offering the opportunity to work with a dynamic and forward-thinking company in the Education & Training industry.Job Description :Key Responsibilities:Teach JLPT N3 > N2 and N2 > N1 levels.Conduct practice...

  • Customer Service Agent

    7 days ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱180,000 - ₱250,000 per year

    We are looking for a friendly and customer-oriented Customer Service Agent to join our growing team. The role involves handling customer inquiries, providing accurate information, resolving issues, and ensuring a positive customer experience. The ideal candidate is a good communicator, patient, and able to handle multiple tasks efficiently.Job...

  • Bilingual Customer Success

    1 week ago

    Cebu City, Central Visayas, Philippines Expounder Corp. Full time ₱1,200,000 - ₱2,400,000 per year

    Position Overview:As we scale our global team, we are seeking Bilingual Customer Success Representatives with over 2 years of experience in post-sales activities. In this role, you will be responsible for ensuring our customers' success by enhancing their product adoption, improving satisfaction levels, and utilizing their feedback to influence product...

  • Customer Service Representative

    2 days ago

    Tarlac City, Central Luzon, Philippines Intelegencia Full time ₱216,000 per year

    Step Into the World of E-Commerce and B2B SupportWe're looking for a Customer Service Representative to support a dynamic U.S.-based e-commerce account. This project-based role is ideal for someone who thrives in a fast-paced, tech-driven environment and takes pride in delivering exceptional customer service.You'll be working closely with both B2B and retail...

  • Customer Service Agent

    2 days ago

    Cebu City, Central Visayas, Philippines BSA Solutions Inc. Full time ₱150,000 - ₱250,000 per year

    About BSA SolutionsCome be a part of a "Great Place to Work" at BSA Solutions Inc., where we're not just offering jobs- we're building careers.With offices in both the Philippines and Malaysia, we offer a wide range of diversified roles across various industries, from accounting and IT to marketing and human resources.We are a dynamic, fast-growing company...

  • Customer Service Representative

    1 week ago

    Angeles City, Central Luzon, Philippines StaffSmart Outsourcing Full time ₱24,000 - ₱27,000 per year

    NO WORK EXPERIENCE REQUIRED | OPEN FOR ABSOLUTELY ALL ENJOY UP TO PHP 24,000 PAYCustomer Service AgentWork Set-up: ONSITELocation: Clark, Pampanga (SM Clark)Virtual Hiring OR Onsite ProcessWhy Join Us?100% Virtual Hiring Process – No need to visit our office1-Day Application Process – Fast and hassle-freeNo Final Interview – Get hired quickerWhat are...