Branch Service Associate

3 days ago


Tarlac City, Central Luzon, Philippines City Savings Bank Full time ₱150,000 - ₱250,000 per year

About the role

Become a Branch Service Associate with City Savings Bank and play a vital role in delivering exceptional customer service at our Tarlac Branch. In this full-time position, you will be responsible for assisting customers with their banking needs and contributing to the overall success of our retail branch operations.

What you'll be doing

  • Greeting and welcoming customers to the branch in a friendly and professional manner
  • Performing a variety of teller duties such as processing deposits, withdrawals, and other financial transactions
  • Answering customer inquiries and providing information about our products and services
  • Maintaining accurate records and documentation of all transactions
  • Collaborating with the branch team to ensure efficient and effective customer service
  • Promoting the bank's products and services to customers and cross-selling where appropriate
  • Adhering to all relevant policies, procedures, and regulatory requirements

What we're looking for

  • A graduate of any Business Degree
  • Strong communication and interpersonal skills, with the ability to provide exceptional customer service
  • Proficient in basic math and able to handle cash and financial transactions accurately
  • Familiarity with banking systems and procedures, or a willingness to learn
  • Excellent problem-solving and decision-making skills
  • A team player with a positive attitude and a desire to contribute to the success of the branch

What we offer

At City Savings Bank, we are committed to providing our employees with a rewarding and fulfilling work experience. As a Branch Service Associate, you can expect a competitive salary, generous benefits package, and opportunities for career development and advancement within the organisation. We also offer a supportive and collaborative work environment, where your contributions and hard work will be recognised and valued.

About us

City Savings Bank is a leading financial institution in the Philippines, with a strong presence in Tarlac City and the surrounding region. We pride ourselves on our commitment to customer service, community engagement, and financial innovation. As a growing organisation, we offer our employees the chance to be part of an exciting and dynamic team, where they can make a meaningful impact on the lives of our customers.

Apply now for this exciting opportunity to join our team as a Branch Service Associate in Tarlac City.


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