Branch Service Officer

4 days ago

Olongapo City, Central Luzon, Philippines City Savings Bank Full time

About the role

This is an exciting opportunity to join the team at City Savings Bank as a Branch Service Officer in our Olongapo City, Zambales location. In this full-time role, you will be responsible for providing exceptional customer service and supporting the efficient operation of our local branch.

What you'll be doing

  • Greeting and assisting customers with their banking needs at the branch counter
  • Processing a variety of customer transactions such as deposits, withdrawals, and account inquiries
  • Providing information about the bank's products and services to customers
  • Maintaining the branch's cash drawers and handling cash transactions
  • Ensuring compliance with all relevant banking regulations and internal policies
  • Contributing to the overall success and growth of the branch

What we're looking for

  • At least 3 years of experience in a customer service or retail banking role
  • Strong communication and interpersonal skills with the ability to provide exceptional customer service
  • Excellent numeracy and attention to detail
  • Good problem-solving and decision-making skills
  • A team player with the ability to work in a fast-paced environment
  • A passion for banking and a commitment to the highest standards of professionalism

What we offer

At City Savings Bank, we are dedicated to the professional and personal development of our employees. We offer competitive salaries, a comprehensive benefits package, and opportunities for career advancement. Our inclusive and supportive work environment encourages collaboration and innovation, helping our employees thrive.

About us

City Savings Bank is a leading retail bank in the Philippines, serving individuals and small businesses with a range of banking products and services. With a strong focus on customer satisfaction and community engagement, we have been providing trusted financial solutions for over 30 years. As we continue to grow, we are committed to building a diverse and talented team to support our mission of empowering our customers and communities.

If you are interested in this exciting opportunity, please apply now.

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