Branch Service Officer

24 hours ago

Olongapo City, Central Luzon, Philippines City Savings Bank Full time

About the role

This is an exciting opportunity to join the team at City Savings Bank as a Branch Service Officer in our Olongapo City, Zambales location. In this full-time role, you will be responsible for providing exceptional customer service and supporting the efficient operation of our local branch.

What you'll be doing

  • Greeting and assisting customers with their banking needs at the branch counter
  • Processing a variety of customer transactions such as deposits, withdrawals, and account inquiries
  • Providing information about the bank's products and services to customers
  • Maintaining the branch's cash drawers and handling cash transactions
  • Ensuring compliance with all relevant banking regulations and internal policies
  • Contributing to the overall success and growth of the branch

What we're looking for

  • At least 3 years of experience in a customer service or retail banking role
  • Strong communication and interpersonal skills with the ability to provide exceptional customer service
  • Excellent numeracy and attention to detail
  • Good problem-solving and decision-making skills
  • A team player with the ability to work in a fast-paced environment
  • A passion for banking and a commitment to the highest standards of professionalism

What we offer

At City Savings Bank, we are dedicated to the professional and personal development of our employees. We offer competitive salaries, a comprehensive benefits package, and opportunities for career advancement. Our inclusive and supportive work environment encourages collaboration and innovation, helping our employees thrive.

About us

City Savings Bank is a leading retail bank in the Philippines, serving individuals and small businesses with a range of banking products and services. With a strong focus on customer satisfaction and community engagement, we have been providing trusted financial solutions for over 30 years. As we continue to grow, we are committed to building a diverse and talented team to support our mission of empowering our customers and communities.

If you are interested in this exciting opportunity, please apply now.

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