Project Manager

3 days ago

Mandaluyong City, National Capital Region, Philippines Magellan Solutions Full time ₱60,000 - ₱80,000 per year

Qualifications:

  • Candidate must possess at least a Bachelor's/College Degree , Economics, Business Studies/Administration/Management, Marketing, Commerce or equivalent.
  • At least 3 year(s) of working experience in the BPO is required for this position.
  • Applicants must be willing to work in Mandaluyong City.
  • Preferably Assistant Manager / Managers.
  • AMENABLE FOR A NIGHT SHIFT SCHEDULE
  • Full-Time position(s) available.

Essential Duties and Responsibilities:

Project Implementation / Transition:

  • Develops, and monitors project implementation plan in accordance with contract agreement to meet customer expectation
  • Prepares internal Service Level Agreements (SLAs) and project timeline in accordance with technical, production and client requirements.
    • Conducts implementation meetings with every new client to review expectations and to create a written project implementation plan with milestones and deliverables.
  • Coordinates all aspects of project implementation, working closely with the client and internal project team.
  • Organizes, convenes and documents regular client and internal project team meetings throughout implementation, launch and post launch to present and review project activities, establish deadlines and keep project on track.
  • Creates work orders for add-on services to meet client's expectation and/or project date
    • Monitors every step of the implementation process and project progress; anticipates potential issues and proactively manage details including recruitment, training and logistical process.
  • Communicates project status and disseminates project information to client and internal project team on a regular basis
    • Issues a client survey at the completion of each implementation to determine the client's perspective on the overall project.

Competencies:

  • Excellent verbal and written communication skills
  • Excellent organizational and interpersonal skills
  • Strong analytical skills
  • Ability to plan, organize and prioritize multiple projects to independently meet deadlines and complete tasks in an accurate manner
  • Ability to work collaboratively and effectively with diverse staff, colleagues, and clients
  • Demonstrated ability to analyze problems/issues, gather data and information, evaluate and recommend alternative solutions
  • Demonstrated skill in accurate record keeping with strict attention to detail, organize and maintain efficient files and records
  • Ability to use discretion, exercise good judgment and resourcefulness, tact, diplomacy and maintain strict confidentiality
  • Demonstrated skill in expressing ideas clearly and effectively
  • Advanced skill and proficiency using Microsoft Word, Excel, Outlook, or other software applications to retrieve data, create spreadsheets, and reports.

Job Type: Full-time

Pay: Php60, Php80,000.00 per month

Work Location: In person

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