Fraud & Payments Operations Specialist (Cebu-onsite)

1 week ago

Cebu City, Central Visayas, Philippines Verve Corporate Full time

We're seeking a detail-oriented and data-driven Fraud & Payments Operations Specialist to protect our game economies and player ecosystems from payment abuse. You will be together with the team on the front lines of fraud detection and account review, balancing real-time reaction and thoughtful investigation to maintain transaction integrity across our games.

About the Role

  • Monitor dashboards, financial platforms, and game logs to detect suspicious behavior.
  • Review flagged orders and determine whether to approve or deny purchases.
  • Use internal tools (Glyph CST, Safetech, Kibana, etc.) to evaluate user legitimacy.
  • Enforce bans on fraudulent accounts or Steam IDs; escalate edge cases.
  • Create and manage rules in fraud prevention systems to stay ahead of new tactics.
  • Collaborate with support, publishing, and platform teams to refine processes.
  • Deliver regular reports summarizing fraud trends and mitigation actions.
Requirements
  • Experience with fraud operations, chargeback resolution, or payment reviews.
  • Familiarity with tools like Tableau, Customer support tools such as Zendesk, Freshdesk, payment platforms (Steam, PayPal, JP Morgan).
  • Basic understanding of account data, transactions, and digital fraud signals.
  • Comfortable with fast-paced, repetitive tasks and investigative work.
  • Strong analytical skills and attention to detail.
  • Excellent written communication and documentation skills.

Nice to Have:

  • Background in games or digital services.
  • Experience with SQL, Kibana, or analytics platforms.
  • Understanding of gaming ecosystems or virtual economies.
Benefits
  • Dress comfortably We keep things casual here, so you're free to wear what feels right for you.
  • Join a diverse, international team of colleagues from over 30 countries—where shared goals and a variety of perspectives make us stronger.
  • Take on meaningful challenges that come with real responsibility and plenty of room to grow in our dynamic environment.
  • Enjoy up to three extra days off each year with our Recharge & Wellness Days—time to rest, recharge, and take care of you

  • Building Engineer- Cebu

    1 week ago

    Cebu City, Central Visayas, Philippines Cebu Landmasters, Inc. Full time

    About the role As the Building Engineer at Cebu Landmasters, Inc.', you will play a crucial role in maintaining and optimizing the operations of our commercial and residential properties in the Cebu Central Visayas region. This full-time position will see you overseeing the day-to-day maintenance and upkeep of our buildings, ensuring they run efficiently...

  • Cashier / Trading Post Collector (CEBU)

    1 week ago

    Cebu City, Central Visayas, Philippines Megawide Construction Corporation Full time

    Job Title: Cashier / Trading Post Collector (CEBU)Cebu City, CebuFull TimeCebu2World Development Inc., a subsidiary of Megawide Corporation, is seeking a reliable and customer-focused Cashier to process payments, issue receipts, and support daily treasury and reporting requirements at the Carbon Market. Reporting to the Treasury Supervisor, this role will be...

  • Compensation & Benefits Specialist (Cebu)

    2 days ago

    Cebu City, Central Visayas, Philippines Business Class Full time

    ABOUT US:Business Class is a global travel product company based in the United States. We specialize in the sale of business and premium class air tickets, offering the best prices and service for your flights.The Compensation and Benefits Specialist is responsible for the administration of an organization's total rewards program, salary, and benefits...

  • Operations Supervisor

    1 week ago

    Cebu City, Central Visayas, Philippines Moder Solutions Inc. Full time

    The Operations Team Lead will oversee a team of financial account specialists, ensuring performance excellence, client satisfaction, and smooth day-to-day operations. You will coach, mentor, and drive results while ensuring accuracy and compliance—especially in billing and financial-related processes.What you'll do:As an Operations Team Lead, you will:•...

  • Account Officer – Cebu

    1 week ago

    Cebu City, Central Visayas, Philippines Tigerux Agile Innovation Full time

    Work Location: Barangay Kamputhaw, Cebu CityWork Setup/ Schedule: Onsite | Monday – Friday | DayshiftResponsibilities:Acquire potential clients through affiliates, suppliers, and external networks.Conduct initial background and credit checks.Manage end-to-end service delivery, including loan release, payment monitoring, and renewals.Develop and implement...

  • Payment Posting Specialist

    3 days ago

    Cebu City, Central Visayas, Philippines Med Supply US Full time

    About the RoleWe are a Medicare-focused DME company specializing in Continuous Glucose Monitoring (CGM). As we bring our billing operations fully in-house, we are hiring a Payment Posting Specialist to ensure accurate, timely, and compliant posting of Medicare and payer payments.This role is critical to maintaining clean AR, accurate cash reporting, and...

  • Airline Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time

    Airline Specialist - Open SalaryLocation: Cebu IT Park, Lahug, CebuNight shift/Shifting - OnsiteLOB: Voice - Airlines/TravelAbout the role:As an Airline Specialist you will:Handle flight bookings, changes, and cancellations with accuracy and efficiencyAssist passengers with travel inquiries, policies, and special service requestsEnsure excellent customer...

  • Sales Specialist- Cebu City

    1 week ago

    Cebu City, Central Visayas, Philippines Cebu Bakery Products Manufacturing Inc Full time

    SALES SPECIALISTJob Overview:This position aims to promote our products and services to possible new clients. To be able to keep up with the ever changing food scene, keeping up with current trends is essential. For us to ensure customer satisfaction, good communication skills are needed to elicit feedback, both positive and negative, to ensure we cater to...

  • Accounts Receivable Specialist | Onsite | Night | Day 1 HMO | Up to PHP80K

    1 week ago

    Cebu City, Central Visayas, Philippines Emapta Full time

    Turn Numbers Into Impact That Moves Care Forward Step into the healthcare finance world where every reconciled account helps keep compassionate care running. Manage the lifeblood of billing and receivables while enjoying the rhythm of a role designed for balance. Build a global career in senior-living operations without disrupting your personal routine-grow...

  • Marketing & Creative Specialist (Onsite, weekends off)

    2 weeks ago

    Cebu City, Central Visayas, Philippines Williams (PH) Corporation Full time

    Job Opportunity: Graphic Designer (Onsite – Williams Corporation)Position Title: Marketing & Creative SpecialistCompany: Williams CorporationLocation: Cebu, PhilippinesDepartment: Marketing/CreativePosition Type: Full-Time, Onsite Note: This is an urgent hire. Applicants must be based in Cebu City and able to commute to Cebu Business Park.This is a...