Operations Manager

4 days ago

San Rafael Bulacan, Philippines TELEWORK PH Full time ₱60,000 - ₱120,000 per year

Total Staff(s) Needed: 1

Type of Account/Industry: Other

Target Start Date: ASAP

Workplace: Onsite

Schedule: Flexible

Type of Employment: Full time (40 hours per week)

Perks of working at Telework PH:

  • Basic salary TBA (depending on experience) + 2K allowance (non-negotiable)

  • Bonus and Incentives depending on Performance* (TBA - client's discretion)

  • Government mandated benefits

  • OT Pay, Holiday Pay, 13th Month Pay, Night Differential Pay

  • Paid Leaves (VL and SL) every month which are convertible to cash, after 1 year of service if unused*

  • Life Accident Protection Plan under Sunlife with Tendopay*

  • HMO upon regularization*

  • Annual Salary Increase*

Responsibilities

  1. Plans, organizes and oversee daily activities related to operations.

  2. Measures productivity by analyzing performance data and various reports.

  3. Determine organizational needs and requirements.

  4. Ensure delivery of operational KPIs and client targets.

  5. Work closely with the Director to develop strategic plans for the operations.

  6. Monitor adherence to rules, regulations, and procedures.

  7. Improve, formulate and implement policies and procedures in support of organizational goals.

  8. Coordinate with other departments as needed.

  9. Facilitate coordination and communication across all leadership/support functions.

  10. Anticipates and tracks operational risks and provide strategic solutions.

  11. Identifies trends and assess opportunities to improve processes and execution.

  12. Responsible for ensuring and improving the performance, productivity, efficiency and profitability of departamental and organizational operations through the provision of effective methods and strategies.

  13. Establishes and maintains professional relationships and engagement with the client.

  14. Communicate with the Project Managers/POC regarding project roll-outs including allocation, quality feedback skills requirement, tool/site issues and other escalations.

  15. Provide feedback and conduct coaching sessions with the leadership/support team.

  16. Create and generate important reports.

  17. Assist with hiring, trainings and promotions.

Requirements

  1. Experience in handling or managing a team

  2. Extensive knowledge in operations and project management

  3. Excellent written and verbal communication skills

  4. Ability to interpret data as needed to set operation goals

  5. Excellent organizational skills and attention to detail

  6. Familiarity with business and financial principles

  7. Critical thinking and decision-making skills

  8. Adaptability and Flexibility

  9. Able to delegate tasks effectively

  10. Multitasking skills

  11. Strong work ethics and standards

  12. Knowledgeable in Google Workspace

  13. Apply to this job.

  14. If qualified or shortlisted, you will receive an assessment link from the recruitment team

  15. Initial Interview.

  16. Final interview with the client.

  17. Job offer/Contract will be sent.

*Terms and conditions apply.

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