
Virtual Sales
1 week ago
About the Role
We're supporting Tourism company as it expands into the UK. We're seeking a Virtual Sales & Travel Support Specialist with a strong background in travel/tourism and sales. This role combines customer service with performance-driven sales, focusing on upselling and cross-selling to maximize bookings and revenue.
Responsibilities
- Manage customer inquiries and bookings with accuracy and care.
- Upsell and cross-sell tours, packages, and add-ons to drive revenue.
- Track and report performance metrics (bookings, sales targets, upsell rates).
- Coordinate with operations and marketing to align sales efforts.
- Deliver exceptional customer experiences aligned with brand standards.
Qualifications
- Experience in travel, tourism, or hospitality sales (onsite).
- Proven success in achieving sales targets, upselling, and cross-selling.
- Familiarity with booking systems or CRMs is an advantage.
- Strong communication and persuasion skills.
- Able to work UK business hours in a fast-paced environment.
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