CSR Hiring

1 day ago

Ayala Alabang, National Capital Region, Philippines Fashion Accessories Shop Miyam Full time ₱15,000 - ₱30,000 per year

About the role

Fashion Accessories Shop Miyam' is looking for energetic and customer-focused individuals to join our team as Customer Service Representatives. As a CSR, you will be the voice of our brand, providing exceptional customer service and support to our valued clients. This is a full-time, dayshift position based in our office in Muntinlupa City, Metro Manila.

What you'll be doing

  1. Respond to customer inquiries and concerns via phone, email, and chat in a friendly and professional manner
  2. Process orders, returns, and exchanges efficiently and accurately
  3. Provide product information and recommendations to customers
  4. Escalate complex issues to the appropriate team members for resolution
  5. Contribute to the continuous improvement of our customer service processes
  6. Adhere to company policies and procedures to ensure a consistent customer experience

What we're looking for

  1. High school diploma or equivalent
  2. Minimum 6 Months of experience in a Sales BPO or NON BPO
  3. Excellent communication and interpersonal skills
  4. Strong problem-solving and decision-making abilities
  5. Proficiency in English and the local language
  6. Familiarity with customer service software and systems
  7. Passionate about providing exceptional customer service

What we offer

At Fashion Accessories Shop Miyam', we are committed to creating a positive and supportive work environment for our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for career development. Our team-based culture encourages collaboration, innovation, and work-life balance.

About us

Fashion Accessories Shop Miyam' is a leading retailer of high-quality fashion accessories. With a strong focus on customer satisfaction, we strive to provide our clients with the best shopping experience. Our growing company is known for its stylish products, exceptional service, and commitment to sustainability. Join our dynamic team and be a part of our continued success

Apply now and become a valued member of the Fashion Accessories Shop Miyam' family.

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