Customer Service Representative

4 days ago

Baguio City, Cordillera, Philippines Dream Webworks Creation Inc. Full time ₱150,000 - ₱250,000 per year

Job description

URGENT ONSITE JOB ONLY IN BAGUIO CITY

About the role

This is an exciting opportunity to join the dynamic team at Dream Webworks Creation Inc. as a Customer Service Representative As a customer-focused professional, you will be responsible for providing exceptional service and generating new business opportunities for the company. Based in the vibrant city of Baguio City, Benguet, this full-time role offers the chance to make a real impact while enjoying the benefits of working for a growing organisation.

What you'll be doing

  • Providing friendly and knowledgeable customer service to both existing and potential clients
  • Handling inbound inquiries and responding to customer questions and concerns in a timely and effective manner
  • Identifying sales opportunities and proactively reaching out to prospects to schedule appointments
  • Maintaining accurate and up-to-date client records in the company's CRM system
  • Contributing to the development of sales strategies and initiatives to drive business growth
  • Collaborating with cross-functional teams to ensure seamless customer experiences
  • Continuously seeking ways to improve processes and enhance customer satisfaction

What we're looking for

  • Proven experience in a customer service
  • Strong communication and interpersonal skills, with the ability to build rapport and effectively engage with customers
  • Excellent problem-solving and critical thinking abilities to handle various customer inquiries and concerns
  • Keen attention to detail and the ability to maintain accurate records and data
  • Proficiency in using CRM software and other relevant business applications
  • A collaborative mindset and the ability to work effectively as part of a team
  • A passion for delivering exceptional customer experiences and contributing to the growth of the business
  • ENGLISH FLUENCY IS A MUST

What we offer

At Dream Webworks Creation Inc., we are committed to providing our employees with a dynamic and supportive work environment. This role offers opportunities for career development, competitive compensation, and a range of benefits that support your overall well-being. We encourage a healthy work-life balance and offer flexible work arrangements to suit your needs. Join us on this exciting journey as we continue to grow and innovate.

About us

Dream Webworks Creation Inc. is a leading provider of web design, development, and digital marketing services. With a talented team of professionals, we are dedicated to helping our clients achieve their online goals and drive their business forward. Our mission is to create exceptional digital experiences that captivate our customers and set us apart in the industry.

Apply now to become part of our dynamic team

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