Customer Service Representative

4 days ago

Baguio City, Cordillera, Philippines TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. Full time ₱150,000 - ₱250,000 per year

URGENT ON-SITE JOB

Join our dynamic team at TECHNODREAM WEB DESIGNS INC. & DREAM WEBWORKS CREATIONS INC. as a Customer Service . In this full-time position based in Baguio City Benguet, you will be responsible for providing exceptional customer service and administrative support to our valued clients.

What you'll be doing

  • Respond to client inquiries and requests via phone, email, and online chat in a timely and professional manner
  • Provide helpful and informed solutions to customer issues, ensuring a positive experience
  • Manage administrative tasks such as scheduling, data entry, and document organization
  • Collaborate with cross-functional teams to ensure seamless customer service
  • Contribute to the continuous improvement of our customer service processes

What we're looking for

  • At least 6 months of experience as a CSR is a MUST
  • English Fluency is MUST
  • Strong problem-solving and critical thinking abilities
  • Proficient in using various computer applications and BPO Tools
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Demonstrated customer service experience, preferably in a call center
  • With a pleasing personality
  • Professional client interaction.
  • Flexible with shifting schedules.

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