Collection Specialist/BPO

2 hours ago

Manila, National Capital Region, Philippines HIRD SERVICES PVT. LTD. Full time ₱240,000 - ₱300,000 per year

Required Skills & Qualifications

  • Minimum 2yrs of experience in BPO industry -collections, contact center, or customer service.
  • Strong verbal communication and negotiation skills.
  • Ability to handle difficult conversations professionally.
  • Good understanding of billing, repayment cycles, and basic finance concepts.
  • Comfortable working with CRM or collection management tools.
  • High attention to detail and accuracy in documentation.
  • Ability to work in a fast-paced, target-driven environment.

Key Responsibilities

  • Make outbound collection calls to customers with past-due accounts.
  • Follow up on payment commitments and ensure collection targets are met.
  • Handle inbound calls related to payment queries, disputes, and account updates.
  • Negotiate payment plans, settlements, and due dates with customers.
  • Update customer account information accurately in the system.
  • Escalate complex cases or disputes to the concerned teams for resolution.
  • Ensure compliance with company policies, regulatory guidelines, and collection scripts.
  • Maintain daily productivity logs and meet call KPIs.
  • Provide excellent customer service while retaining professionalism and empathy

Job Type: Full-time

Pay: Php20, Php30,000.00 per month

  • Collections Specialist

    2 hours ago

    Manila, National Capital Region, Philippines Xometry Full time ₱30,000 - ₱60,000 per year

    Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing...

  • collections specialist

    2 hours ago

    Manila, National Capital Region, Philippines GRAMMAR ELECTRICAL LIMITED Full time ₱96,000 - ₱600,000 per year

    Please note: This role is for a 3-month temporary contract onlyDepartment: AccountsDirect Supervisor: Accounts Receivable SpecialistRecordingEnsures accuracy in client payment application (Bank, Stripe, Integrapay, including Credit notes in the system)Uploads Xero invoices and Promise to Pay dateDaily Aging receivablesMonitoring & CollectionsConducts daily...

  • Billing and Collection Specialist

    44 minutes ago

    Manila, National Capital Region, Philippines Asticom Technology Inc Full time ₱250,000 - ₱500,000 per year

    We are looking for a meticulous and results-driven Billing and Collection Specialist to handle billing operations, monitor accounts receivable, and ensure timely collection of payments. The role is responsible for preparing invoices, reconciling accounts, and coordinating with clients to resolve billing issues efficiently. The ideal candidate has strong...

  • Collections Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Hyremote Full time ₱84,000 - ₱103,200 per year

    Collections SpecialistSalary Range: $693 to $866 per monthJoin a well-established, fast-growing UK-based property management company where you'll play a key role in managing sensitive tenant collections with empathy and professionalism. This is a high-impact role where your ability to build rapport, problem-solve in real time, and communicate clearly will...

  • Collection Coordinator

    1 hour ago

    Manila, National Capital Region, Philippines Fly Ace Corporation Full time ₱300,000 - ₱450,000 per year

    Schedules collection of itineraries of account receivables specialist (collectors) and update salesman for uncollected account if there is anyCoordinates schedule of counter and collections and assignmentsSorts invoices based on assigned salesman and on collection schedulePrepares statement of accounts, collection release, and summary of unpaid...

  • BPO QA Specialist

    23 minutes ago

    Manila, National Capital Region, Philippines Star Digital Marketing Solutions Full time ₱300,000 - ₱360,000 per year

    BPO QA SPECIALISTJob Summary:We are looking for a detail-oriented Quality Assurance Specialist to oversee all quality assurance activities in our Call Center Campaigns.Pay: ₱25,000 to 30,000 per monthWork Location: In personLocation: 747 Nicanor Padilla St. San Miguel ManilaRESPONSIBILITIESPlan, execute, and oversee product inspection and testing for...

  • Collections Specialist

    2 hours ago

    Manila, National Capital Region, Philippines Arboreal Management Full time ₱30,000 - ₱60,000 per year

    About UsArboreal Managementis the property management arm ofGreat Expectations, a fast-paced, mission-driven real estate investment firm focused on providingaffordable, innovative, and profitablehousing throughout the Pacific Northwest.We manage over 6,000 apartment homes and are growing quickly. We believe in collaboration, data-driven decision-making, and...

  • Accounts Receivable Collections Specialist

    1 hour ago

    Manila, National Capital Region, Philippines New Era Technology NZ Full time ₱900,000 - ₱1,200,000 per year

    Back to jobsAccounts Receivable Collections SpecialistManilaJoin New Era Technology, wherePeople Firstis at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with...

  • Credit & Collections Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Datacom Full time ₱400,000 - ₱800,000 per year

    About DatacomWith over 6,200 people, and centre's of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has...

  • Credit and Collection Specialist

    2 hours ago

    Manila, National Capital Region, Philippines Men's Health Clinic Full time ₱720,000 - ₱1,080,000 per year

    COMPANY INTRODUCTIONProudly established in 2012, Men's Health Clinic (MHC) is a recognised global telehealth brand. Under the strict guidance of our doctors and medical professionals, we empower men of all ages to restore their manhood, health & well-being, and confidence through treatment programs.Thousands of men have already been treated successfully with...