Credit and Collection Specialist

4 days ago

Manila, National Capital Region, Philippines Men's Health Clinic Full time

COMPANY INTRODUCTION

Proudly established in 2012, Men's Health Clinic (MHC) is a recognised global telehealth brand. Under the strict guidance of our doctors and medical professionals, we empower men of all ages to restore their manhood, health & well-being, and confidence through treatment programs.

Thousands of men have already been treated successfully with our range of customised multi-disciplinary programs, often reporting life-changing results – check out our Google reviews

About the Role:

As a Credit & Collection Specialist, you will be responsible for managing and recovering outstanding receivables, chargebacks, and bad debts across a diverse portfolio of corporate and consumer clients. Your prior experience working both within and alongside collections agencies will be key to driving effective recovery strategies and maintaining strong financial hygiene.

The ideal candidate is a progressive self-starter with a strong understanding of Stripe chargebacks, self-funding loss scenarios, and debt lifecycle management.

Top Reasons to Work Here:

  • Be part of a forward-thinking, collaborative finance team.
  • Work in a fast-paced, impact-driven role where your skills directly contribute to the company's financial performance.
  • Opportunities for career development in a growing, performance-focused organisation.
  • Competitive wages and commission structure

This offers a fixed monthly professional fee of Php45,000 + UNCAPPED COMMISSIONS, and a permanent WORK-FROM-HOME stint.

The staff we employ are equally as important to us as our patients and remain our top priority. Our focus is on motivating them constantly with a fun and rewarding work-life culture.

Key Responsibilities:

  • Manage end-to-end collections process for both consumer and corporate accounts in the FMCG and financial services sectors.
  • Handle chargebacks through platforms like Stripe and escalate where appropriate.
  • Collaborate with external collections agencies and manage agency relationships to ensure optimal recovery outcomes.
  • Monitor accounts receivable and follow up on outstanding invoices to reduce bad debts.
  • Analyze delinquent accounts, assess credit risk, and develop tailored recovery plans.
  • Implement self-funding loss strategies and work with finance teams to mitigate revenue leakage.
  • Maintain detailed records of collection activity in compliance with company policies and legal requirements.
  • Report on key collections metrics and provide recommendations for process improvements.

You must have the following qualities:

  • Minimum of 5+ years of experience in collections, with a strong emphasis on corporate debt.
  • Solid background in financial services and/or FMCG industries.
  • Proven experience managing accounts receivable and chargebacks, particularly with Stripe.
  • Previous experience working for and with collections agencies is essential.
  • Strong negotiation, communication, and analytical skills.
  • High degree of self-motivation and ability to work independently.
  • Proficiency in CRM and collections management software.
  • Knowledge of relevant financial regulations and debt recovery laws.
  • Ability to multitask, organise, and prioritise work.
  • Huge determination and drive to succeed

If you are ready to take ownership of collections, you are highly coachable, extremely hardworking and ready to make a real impact, then we urge you to get in touch immediately.

Join our team and EARN WELL IN A RECESSION-PROOF COMPANY

Job Types: Full-time, Permanent

Pay: From Php45,000.00 per month

Benefits:

  • Opportunities for promotion
  • Paid training
  • Work from home

Experience:

  • Credit and Collections: 5 years (Preferred)

Work Location: Remote

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