Collections Specialist

2 hours ago

Manila, National Capital Region, Philippines Xometry Full time ₱30,000 - ₱60,000 per year

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is seeking an experienced
Collections Specialist
to join our Finance team. In this role, you will be responsible for managing the accounts receivable process, ensuring timely collection of outstanding invoices, and maintaining positive relationships with our valued customers. As a Collections Specialist, you will play a crucial role in supporting Xometry's financial health and growth.

Responsibilities:

  • Effectively monitor and maintain assigned accounts, including handling customer phone calls and reconciliations.
  • Leads the debt collection process for assigned customers.
  • Reconciles accounts when necessary to collect open balances.
  • Keeps detailed notes and records of all communications and actions.
  • Works with sales and other departments to ensure invoices are paid.
  • Notifies sales when accounts are past due and or being placed with the collection agency.
  • Works with coworkers to set debt collection strategies.
  • Answers questions customers have about billing statements/open invoices.
  • Keeps track of payment due dates and sends reminders.
  • Updates the account status when the debt has been paid.
  • Investigates billing errors and disputes and follows up with customers.
  • Sends necessary paperwork to customers.
  • Maintains confidentiality and the utmost discretion.
  • Timely escalate relevant issues and/or negotiate payment plan based on the department's processes and procedures and/or consultation with the supervisor as applicable.

Qualifications:

  • Minimum of 2 years of collections experience.
  • Ability to work within a fast-paced, goal-oriented collections department. Placing a high-volume of phone calls to delinquent clients based on the contract terms and follow-up emails.
  • Excellent organizational skills, including timely input into the system of brief, accurate, detailed & relevant notes of conversations and other correspondence; timely follow up on action items.
  • Excellent verbal and written communication and follow-up skills.
  • Proficient with Word and Excel and Salesforce/CRM.
  • Multi-tasker, able to make independent decisions.
  • Flexibility to work evenings or weekends as business requires
  • Ability to establish good rapport with clients, sales, and other departments.

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

  • collections specialist

    2 hours ago

    Manila, National Capital Region, Philippines GRAMMAR ELECTRICAL LIMITED Full time ₱96,000 - ₱600,000 per year

    Please note: This role is for a 3-month temporary contract onlyDepartment: AccountsDirect Supervisor: Accounts Receivable SpecialistRecordingEnsures accuracy in client payment application (Bank, Stripe, Integrapay, including Credit notes in the system)Uploads Xero invoices and Promise to Pay dateDaily Aging receivablesMonitoring & CollectionsConducts daily...

  • Billing and Collection Specialist

    1 hour ago

    Manila, National Capital Region, Philippines Asticom Technology Inc Full time ₱250,000 - ₱500,000 per year

    We are looking for a meticulous and results-driven Billing and Collection Specialist to handle billing operations, monitor accounts receivable, and ensure timely collection of payments. The role is responsible for preparing invoices, reconciling accounts, and coordinating with clients to resolve billing issues efficiently. The ideal candidate has strong...

  • Collection Specialist

    10 minutes ago

    Manila, National Capital Region, Philippines Security Bank Corporation Full time ₱50,000 - ₱85,000 per year

    About the RoleTheCollection Specialistperforms collection activities through outbound effort and answering inbound calls via the bank's devices and documents all transactions into the collections systems. The purpose of this role is to collect due amounts and ensure client information in the database is accurate and up to date.How you'll contribute:Perform...

  • Collections Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Hyremote Full time ₱84,000 - ₱103,200 per year

    Collections SpecialistSalary Range: $693 to $866 per monthJoin a well-established, fast-growing UK-based property management company where you'll play a key role in managing sensitive tenant collections with empathy and professionalism. This is a high-impact role where your ability to build rapport, problem-solve in real time, and communicate clearly will...

  • Collection Coordinator

    2 hours ago

    Manila, National Capital Region, Philippines Fly Ace Corporation Full time ₱300,000 - ₱450,000 per year

    Schedules collection of itineraries of account receivables specialist (collectors) and update salesman for uncollected account if there is anyCoordinates schedule of counter and collections and assignmentsSorts invoices based on assigned salesman and on collection schedulePrepares statement of accounts, collection release, and summary of unpaid...

  • Collections Specialist

    2 hours ago

    Manila, National Capital Region, Philippines Arboreal Management Full time ₱30,000 - ₱60,000 per year

    About UsArboreal Managementis the property management arm ofGreat Expectations, a fast-paced, mission-driven real estate investment firm focused on providingaffordable, innovative, and profitablehousing throughout the Pacific Northwest.We manage over 6,000 apartment homes and are growing quickly. We believe in collaboration, data-driven decision-making, and...

  • Accounts Receivable Collections Specialist

    2 hours ago

    Manila, National Capital Region, Philippines New Era Technology NZ Full time ₱900,000 - ₱1,200,000 per year

    Back to jobsAccounts Receivable Collections SpecialistManilaJoin New Era Technology, wherePeople Firstis at the heart of everything we do. With a global team of over 4,500 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with...

  • Credit & Collections Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Datacom Full time ₱400,000 - ₱800,000 per year

    About DatacomWith over 6,200 people, and centre's of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has...

  • Credit and Collection Specialist

    2 hours ago

    Manila, National Capital Region, Philippines Men's Health Clinic Full time ₱720,000 - ₱1,080,000 per year

    COMPANY INTRODUCTIONProudly established in 2012, Men's Health Clinic (MHC) is a recognised global telehealth brand. Under the strict guidance of our doctors and medical professionals, we empower men of all ages to restore their manhood, health & well-being, and confidence through treatment programs.Thousands of men have already been treated successfully with...

  • Collections Specialist

    2 weeks ago

    Manila, National Capital Region, Philippines Lightspeed Commerce Full time ₱250,000 - ₱750,000 per year

    Hi there Thanks for stopping by Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right placeWe have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our...