HubSpot / CRM Administrator (Homebased)

About Us

is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.

Position Overview

You will be responsible for fully leveraging HubSpot's capabilities to implement custom RevOps solutions to match our clients' business processes and needs. Examples of tasks include (but are not limited to intermediate to advanced builds of):

• HubSpot new portal set ups
• Dashboards & advanced custom reports
• Deal pipelines with validation and automation
• Email and landing page templates (using drag-and-drop tools)
• Automation workflows and sequences

This is not a primarily client-facing role, however, there may be times that you need to join a client meeting to help support our marketing strategists with technical conversations. This requires an advanced command of the English language (spoken and written).

The ideal candidate has experience working in all of HubSpot's hubs and is comfortable solving problems using all of HubSpot's built-in tools along with marketplace and 3rd-party integrations. A strong foundation in marketing automation, a basic understanding of HTML and CSS, and familiarity with implementing and optimizing the Salesforce integration with HubSpot are a must.

Responsibilities

• Implementing basic to advanced HubSpot solutions across many clients' HubSpot portals
• Daily zoom calls with with marketing strategists
• HubSpot template customizations: email, landing page, webpage, etc.
• Marketing program support and execution, including segmentation, lead scoring, A/B testing, workflows, and sequences.
• Set up and maintain 3rd party integrations with HubSpot
• Strategize and implement essential RevOps and marketing operations initiatives in HubSpot such as defining the lead lifecycle, lead scoring, lead nurturing strategies, segmentation, data sanitization, etc.
• Contribute to executive team and full-company initiatives.
• Create documentation for custom builds and integrations as needed

Role Requirements

• 2+ years of HubSpot management experience
• Strong English verbal and written communication skills
• Good time management skills
• A conversational understanding of APIs and HubSpot's available endpoints
• Strong understanding of how to resolve sync errors in HubSpot's Salesforce integration
• Experience working with HubSpot's enterprise-level features including custom reporting
• Advanced knowledge of building workflows
• Advanced knowledge of HubSpot's OpsHub capabilities
• Experience working with HubSpot's Datasets
• Experience leveraging AI tools for problem solving
• Ongoing understanding of HubSpot Beta features
• A "copy and paste" working knowledge of HTML/CSS/JS
• At least 1 current HubSpot certification
• Experience with Salesforce automation a plus (but not required)

Performance Measurement

• Complete all assigned tasks on time and within budget
• Maintain a high score in your core values assessment at all times
• Percent Monthly Objective Completion is 80%+
• All service clients receive a monthly report

Work Schedule (Nightshift - US Client)

• Tuesday to Saturday (12AM-9AM; Manila Time)

Work Setup (WFH)

• Permanent Homebased
• Equipment will be provided by Outsourced
• Candidates are expected to have a stable/reliable internet connection with at least 20MBPS for BOTH download AND upload speed.

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.