Specialist, Technology Solutions and Digital Products

7 days ago

Pasig, National Capital Region, Philippines APL Logistics Full time ₱900,000 - ₱1,200,000 per year
Description

This role includes two key functions - technology solutions and service delivery. Technology Solutions - Assist with the product development in the appointed region to enable the realisation of Commercial and Operations growth strategies and objectives. Proactively involved in the product lifecycle - creation, building, identifying gaps through products evaluations, performance and market research etc. and ensure products developed are fit for purpose. Work closely with various stakeholders on requirements and needs gathering and gather and analyse user feedback. Service Delivery - Assist with the implementation and deliver regional solutions to regional and local offices successfully. Involves working with various teams across the organisation to achieve the desired outcome. Proactively participate in the UAT, training and customer rollout activities in the appointed region.



Responsibilities

Technological Product Development

  • Assist with identifying new business opportunities with new and existing clients based on research.
  • Assist with the preparation of client presentation materials and product demonstration.
  • Participate in consultation sessions to gather stakeholders' requirements and needs, user feedback during review meetings.
  • Translate business needs into business requirement definitions. Provide suggestions to more senior colleagues.
  • Support in execution of bite-size actionable plans cascaded down within stipulated timeframes.
  • Document the whole product development lifecycle and analyse data.
  • Assist with the development of product collaterals ad materials to support Commercial development plans and activities.
  • Communicate updates and product launch features and benefits to clients.
  • Support the training for various APLL teams for product familiarisation and product launch. Technological Product Quality Assurance
  • Actively participate in products evaluations to identify gaps, issues with product interface, performance and product functionalities and make enhancement to products based on market and end-user feedback.
  • Provide technical inputs on quality gaps to the development team to improve product quality.
  • Assist in the preparation of quality testing and follow up with the respective stakeholders.
  • Recommend refinements and iterations based on usability testing results to achieve the 'optimum' user experience.
  • Explore alternative approaches to resolve user issues while ensuring logical product flows.
  • Follow up on investigation into quality issues for resolution.
  • Ensure products developed comply with company policies and local regulations. Technological Solutions Implementation
  • Assist with solutions implementation within agreed timelines.
  • Support in service delivery initiatives implementation such as data migration, systems integration testing, UAT and end-user training.
  • Assist with customer migration plan to seamlessly transition from one system to another.
  • Be the first point-of-contact for customers related issues; provide ongoing and post-implementation support. Route queries to respective stakeholders and follow up to ensure closure.
  • Assist in the preparation of product usage guidelines for customers.
Qualifications

Specialist role - Experienced practitioner able to work with minimal supervision (Over 18 months to 4 years)

  • Technology Solutions Lead

    19 hours ago

    Pasig, National Capital Region, Philippines TaskUs Full time

    Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • IT Solutions Architect

    1 week ago

    Pasig, National Capital Region, Philippines Collabera Digital Full time ₱1,500,000 - ₱2,500,000 per year

    Design and lead the implementation of a solutions architecture across a group of specific business applications or technologies based on enterprise business strategy, business capabilities and business requirements.· Manage and develop the architecture for a broader scope of projects, working closely with application architects that manage and design...

  • Digital Solutions Group Manager

    7 days ago

    Pasig, National Capital Region, Philippines Republic Biscuit Corporation Full time ₱1,500,000 - ₱3,000,000 per year

    DescriptionAs Digital Strategy and Technology Innovation Group Manager, you will be responsible in defining and executing enterprise-wide IT strategies that support business objectives, enhance operational efficiency, and drive digital transformation. You will ensure that IT initiatives align with corporate priorities, oversee the governance of key...

  • Solutions Consultant

    7 days ago

    Pasig, National Capital Region, Philippines Exclusive Networks Full time ₱900,000 - ₱1,200,000 per year

    Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global...

  • Product Marketing Specialist

    7 days ago

    Pasig, National Capital Region, Philippines CONSUMER CARE PRODUCTS, INC. Full time ₱900,000 - ₱1,200,000 per year

    Assists the Marketing Manager for Homecare Division in formulating and executing marketing plans for assigned products/categories designed to achieve company sales, units, and profit objectives.MAJOR RESPONSIBILITIESTo assist the Marketing Manager in developing and executing the marketing plans for the assigned brands/products. The marketing plan outlines...

  • Head of Technical Solutions

    19 hours ago

    Pasig, National Capital Region, Philippines Converge ICT Solutions Inc. Full time

    About the RoleThe Head of Tech Solutions leads our Software & IoT portfolio, which includes products and services that power how people and businesses work, connect, and secure their environments — from home productivity tools and smart security to IoT solutions and digital collaboration platforms.You'll be responsible for defining the vision, roadmap, and...

  • Head of Digital Management

    19 hours ago

    Pasig, National Capital Region, Philippines Converge ICT Solutions Inc. Full time

    About the RoleWe are looking for a strategic and data-driven Head of Digital Channels to lead the direction, performance, and optimization of Converge's digital touchpoints — including our website, mobile app, and digital self-service platforms.You will define how our digital channels drive customer engagement, sales, and service excellence. Working across...

  • Solutions Architect

    7 days ago

    Pasig, National Capital Region, Philippines UBX Full time ₱1,500,000 - ₱3,000,000 per year

    Company Overview:UBX is a wholly owned subsidiary of Unionbank of the Philippines. UnionBank is a top 10 universal bank in the Philippines by assets, with annual revenues of over PHP 25 Billion. UnionBank is a leader in digital financial services and has been recognized as the top digital bank in the Philippines by Asiamoney and IDC. UnionBank has...

  • Solutions Architect

    3 days ago

    Pasig, National Capital Region, Philippines Nexus Recruitment Group Full time

    Job Summary:We are seeking a forward-thinking and technically experienced Solutions Architect to design scalable, secure, and high-performing solutions for enterprise systems in a digital banking or financial services environment. This role will work closely with stakeholders across product, engineering, and operations to ensure that technology solutions...

  • Technical Product Manager

    1 week ago

    Pasig, National Capital Region, Philippines Talino Venture Studios Full time ₱1,500,000 - ₱3,000,000 per year

    Overview:We're looking for a Technical Product Manager who will take the lead in shaping and expanding digital platforms that power multiple consumer brands within a dynamic group setting. This role focuses on creating seamless and engaging digital experiences — from online ordering and payments to loyalty and customer engagement — across different...