Order Processing Specialist

5 days ago

Angeles P, Philippines Shore360, Inc Full time

Key Responsibilities:

  • Oversee global customer purchase order processing, ensuring compliance with company policies, pricing, payment terms, discounts, and shipping costs.
  • Generate invoices for each purchase order to ensure timely payment.
  • Maintain clear communication with customers, providing updates and tracking information.
  • Keep accurate records of processed orders, including order confirmations and relevant documents.
  • Resolve changes, cancellations, and discrepancies related to orders globally including online store.
  • Liaise with 3PL warehouses and factories globally to resolve order issues, PODs, packing lists, and other correspondence.
  • Oversee inventory accuracy across warehouses, factories, distribution channels, and online stores.
  • Ensure accurate receipt and integration of new stock into the 3PL inventory system.
  • Process Warranty Claims/Replacements related to customer orders.
  • General accounting work in Xero related to orders.
  • Work hand in hand with Bookkeeper to ensure all accounts are up to date.

To be successful in this role you will possess/be:

  • Proactive and Eager to Learn
  • Strong Communication, Administrative, and Coordination Skills
  • Exceptional Attention to Detail
  • Hands-On Approach with a Can-Do Attitude
  • Ability to Build and Maintain Strong Relationships
  • Highly Organized with Strong Multi-Tasking and Problem-Solving Skills
  • Deadline-Driven
  • Proven Sales Order Processing Experience
  • Proficient in Microsoft Office (Intermediate to Advanced Level)
  • Proficient in Xero Accounting System
  • Positive and Approachable with a Good Sense of Humour
  • Well-spoken in English language

Job Types: Full-time, Permanent

Benefits:

  • Free parking
  • Health insurance
  • On-site parking
  • Transportation service provided

Work Location: In person

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