Business Process Specialist

6 hours ago

Malabon P, Philippines Lifestrong Marketing Full time ₱400,000 - ₱600,000 per year

Business Process Specialist

The Business Process Specialist is responsible for analyzing, designing, and improving business processes to enhance efficiency, effectiveness, and overall organizational performance. The role ensures that operations are streamlined, compliant, and aligned with company goals through continuous improvement, proper documentation, and close collaboration with stakeholders.

Key Responsibilities1. Process Analysis and Improvement

  • Review and evaluate existing business processes to identify inefficiencies and improvement opportunities.
  • Conduct process mapping, data analysis, and root cause assessments to address operational challenges.
  • Develop and implement process improvement strategies that enhance productivity, reduce costs, and maintain quality standards.

2. Documentation and Standardization

  • Create, update, and maintain Standard Operating Procedures (SOPs), workflow diagrams, and process documentation.
  • Ensure all process changes are properly recorded, communicated, and aligned across concerned departments.
  • Support compliance with company policies, ISO requirements, and relevant regulations.

3. Collaboration and Stakeholder Engagement

  • Partner with cross-functional teams such as Operations, Finance, HR, IT, and Supply Chain to harmonize processes.
  • Facilitate workshops, meetings, and discussions to gather insights and drive process enhancements.
  • Provide training and support to employees on newly developed or revised processes.

4. Monitoring and Reporting

  • Establish and track key performance indicators (KPIs) to measure process efficiency and effectiveness.
  • Analyze and present results of process improvement initiatives to management.
  • Provide data-driven recommendations to aid operational and strategic decision-making.

5. Continuous Improvement and Innovation

  • Promote a culture of continuous improvement across the organization.
  • Identify opportunities for automation, system enhancements, and digital transformation.
  • Stay updated on industry trends, tools, and best practices related to process management.

Job Type: Full-time

Work Location: In person

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