Accounts Receivable
1 week ago
We're an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world
Acquire BPO is an award-winning business process outsource provider, to some of the world's largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun , underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?Come for a career, stay for the fun
- Yearly Kick Off Parties with major giveaways (like the car in 2023)
- Get recognized through our 'Value Awards'
- Grow your career - yes, we love to promote internally
- Do meaningful work and collaborate with the best
- 900 promotions given each year
- 2,700+ leadership training courses
The AR Specialist will report to the AR Manager while working with 2 of the team's AR Accountants
on a day-to-day basis. The AR specialist is responsible for full cycle accounts receivable.
- Prepare accurate customer invoices and maintain zero/low billing backlog
- Post customer payments and other cash deposits
- Follow up with customers on past due invoices and other inquiries
- Partner with Customer Success and Customer support to understand and solve our clients'
billing needs and issues.
- Own write-off and refund process
- Handle disputes and chargebacks within the various systems
- Assist Tax Exempt Customers with refunds and revising invoices
- Maintain and improve AR KPIs - Billing, Support tickets,
- Update customer data in the company's systems (Zuora, SalesForce, etc.)
- Complete customer's vendor registration requests and related forms
- Seek to improve operational processes and improve turnaround time on tasks
- Assist with foreign Tax Policy needs
- Assist with the month-end closing process including reconciliations as needed
- Assist with year-end audit requests and ad hoc projects
- Relevant experience in Accounts Receivables
- Experience with US Based clients preferred
With a diverse global team working together, we proudly embrace and live by these shared values:
- Collaboration: Brilliant jerks can be brilliant elsewhere.
- Impact: Do, get it done, create impact.
- Passion: Be positive, bring passion and energy.
- Transparency: A transparent team can help each other.
What are you waiting for?
Join the A-Team and experience the A-Life
Join the A-Team and experience the A-Life
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