Customer Support for Language Training

2 days ago

Quezon City, National Capital Region, Philippines goFLUENT Full time ₱1,500,000 - ₱3,000,000 per year
Work Using English in a Multicultural EnvironmentEnjoy a fulfilling work-life balance while working in a truly global setting

About goFLUENT and Our Mission

Headquartered in Geneva, Switzerland, goFLUENT is a B2B online language learning provider dedicated to supporting corporate talent development, diversity & inclusion (DE&I), and building a strong learning culture.

Driven by our mission to "Give everyone an equal voice," we help organizations around the world meet their diverse learning and development needs.

As a Learning Consultant, you will do more than just support learners - you will act as their trusted guide throughout their learning journey. You'll help them overcome challenges, stay motivated, and achieve their training goals.

Main Responsibilities

• Respond to learner inquiries via phone and email

• Explain how to use the service and assist with scheduling lessons

• Conduct consultations to identify learner needs and concerns

• Follow up with learners to encourage continued engagement

• Deliver presentations and demos during orientation sessions

• Translate materials within the learning portal (English Japanese)
QualificationsRequired:

• English: Conversational level or higher

• Japanese: Native or near-native, fluent in business communication

• Bachelor's degree or higher

• Valid work visa in Philippines

• Some professional experience (open to recent graduates or early-career professionals)Preferred:

• Experience in customer service, technical support, or helpdesk roles

• Strong PC skills (able to type while speaking on the phone)

• Responsible, proactive, and positive attitude

• Flexible and quick to adapt to different situations

• Interest in using or improving English in a professional setting

• Passion for language learning and personal growth

Career Path Opportunities
The Learning Consultant role is at the heart of goFLUENT and offers exposure to various departments, opening doors to multiple career paths, such as:

• Customer Success Manager (CSM)

• Corporate Sales

• HR and Administration

• Recruitment Specialist
Company Culture
From over 24 years, goFLUENT is a young, dynamic, and fast-growing company. Frequent communication with global teams gives you the opportunity to truly experience what it means to work in an international environment.

For more insights, check out our team interviews on Wantedly:
Why Work at goFLUENT

• Collaborate daily with colleagues from over 20 countries

• Opportunity for overseas training (once a year)

• Fast-growing, energetic organization

• Comprehensive onboarding program

• Ample opportunities for career advancementEmployment Details

• Position: Full-time Employee

• Department: LC (Learning Consultant)

• Recruitment Process: Conducted in both Japanese and English

• Application: Please submit your resume in both Japanese and English.

Department Trainer Operations Locations Eastwood - Philippines, Philippines

  • Customer Support for Language Training

    7 days ago

    Quezon City, National Capital Region, Philippines goFLUENT Full time ₱900,000 - ₱1,200,000 per year

    Work Using English in a Multicultural EnvironmentEnjoy a fulfilling work-life balance while working in a truly global settingAbout goFLUENT and Our Mission Headquartered in Geneva, Switzerland, goFLUENT is a B2B online language learning provider dedicated to supporting corporate talent development, diversity & inclusion (DE&I), and building a strong learning...

  • Customer Support for Language Training

    1 week ago

    Marikina City, National Capital Region, Philippines goFLUENT Full time ₱900,000 - ₱1,200,000 per year

    Work Using English in a Multicultural EnvironmentEnjoy a fulfilling work-life balance while working in a truly global settingAbout goFLUENT and Our MissionHeadquartered in Geneva, Switzerland, goFLUENT is a B2B online language learning provider dedicated to supporting corporate talent development, diversity & inclusion (DE&I), and building a strong learning...

  • Customer Support for Language Training

    5 days ago

    Marikina City, National Capital Region, Philippines goFLUENT Full time ₱900,000 - ₱1,200,000 per year

    Work Using English in a Multicultural EnvironmentEnjoy a fulfilling work-life balance while working in a truly global settingAbout goFLUENT and Our MissionHeadquartered in Geneva, Switzerland, goFLUENT is a B2B online language learning provider dedicated to supporting corporate talent development, diversity & inclusion (DE&I), and building a strong learning...

  • Training Specialist

    2 days ago

    Quezon City, National Capital Region, Philippines SMA Support Services Full time ₱360,000 - ₱720,000 per year

    Assists recruitment team during the initial and final interview process by conducting LPA (language proficiency assessment) of each applicant. The LPA results become a recommendatory basis for the applicant's Final Interview phase.Assists HR Specialists in the orientation process prior to the training session. Provides new hires additional information about...

  • Associate Training Director – Pre-Process, Language, and Communications Training

    2 days ago

    Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱1,500,000 - ₱2,500,000 per year

    Job Summary:We are looking for a strong-willed yet humble leader to join our team as Associate Training Director for Pre-Process, Language, and Communications Training. This role is critical in shaping the communication capabilities of our workforce, ensuring both new hires and tenured employees are equipped to deliver exceptional customer experiences.The...

  • Language Training Manager

    7 days ago

    Quezon City, National Capital Region, Philippines WNS Global Services, Inc. Full time ₱600,000 - ₱1,200,000 per year

    Job Description & Qualifications:Must be amenable to work 100% onsite at our WNS Bridgetowne SiteMust be amenable to work on a shifting scheduleShould be sound and highly proficient in EnglishExperience in facilitation of Communication Cultural Soft Skills V&A TrainingShould understand core concepts of the CCT functionDrive and improve Spoken and Written...

  • Japanese Language Department Coordinator

    2 days ago

    Makati City, National Capital Region, Philippines PJ Link Language Center Inc. Full time ₱1,500,000 - ₱3,000,000 per year

    URGENT HIRING – START ASAPWe're hiring a Japanese Language Program Coordinator to take on a Program Head role at PJ Link Language Center in Makati, PhilippinesLocation: Makati | Full-Time EmploymentVisa Sponsorship Available for Qualified Native Japanese CandidatesKey Responsibilities: Teach Nihongo (Beginner to Advanced) Lead and develop the Nihongo...

  • Customer Support Specialist

    2 weeks ago

    Quezon City, National Capital Region, Philippines TalentSync Training and Development Full time ₱600,000 - ₱1,200,000 per year

    We are seeking a Customer Service Representative (Japanese Bilingual Account) to join our dynamic team. This is a full-time role based in our Quezon City Metro Manila office. In this critical position, you will be responsible for providing exceptional customer service to our Japanese-speaking clients, ensuring their needs are met and their queries are...

  • Customer Support for Financial Account

    1 week ago

    Makati City, National Capital Region, Philippines TalentSync Training and Development Full time ₱900,000 - ₱1,200,000 per year

    We are looking for a highly motivated and experienced Customer Support Representative to join our dynamic team. In this full-time role, you will be responsible for providing outstanding customer service to our financial account holders, with a focus on those who speak Mandarin. The position is based in our Makati City office in Metro Manila.What you'll be...

  • Training Supervisor

    2 days ago

    Mandaluyong City, National Capital Region, Philippines Support Services Group Full time ₱2,000,000 - ₱2,500,000 per year

    This role ensures training delivery is consistent, effective, and aligned with both client expectations and internal quality standards. The Training Supervisor partners closely with operations, quality, and client stakeholders to drive readiness, performance, and continuous improvement within the training function.Key ResponsibilitiesTraining Oversight &...