customer service representative

1 week ago

San Fernando, Central Luzon, Philippines CORPORATE VISIONS INC Full time ₱240,000 - ₱360,000 per year

About the role

Corporate Visions Inc. is seeking talented Customer Service Representatives to join our dynamic team in Pampanga, Central Luzon. As a full-time Customer Service Representative, you will play a vital role in providing exceptional customer support and delivering exceptional service to our valued clients.

What you'll be doing

  • Responding to customer inquiries and concerns via phone, email, and other communication channels
  • Troubleshooting and resolving customer issues in a professional and efficient manner
  • Providing accurate information and guidance to customers
  • Maintaining detailed records of customer interactions
  • Identifying opportunities to improve customer satisfaction and suggesting process improvements
  • Collaborating with cross-functional teams to ensure seamless customer experiences

What we're looking for

  • Excellent communication and interpersonal skills, with the ability to adapt your style to different customer needs
  • Strong problem-solving and critical thinking abilities to effectively address customer concerns
  • Proficient in English, both written and verbal
  • Demonstrated customer service experience, preferably in a call centre or similar environment
  • Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously
  • Commitment to providing exceptional customer service and a genuine desire to help others

What we offer

At Corporate Visions Inc., we are dedicated to creating an environment where our employees thrive. We offer a competitive salary of up to PHP 30,000 per month, a generous signing bonus of PHP 10,000, and a range of benefits to support your personal and professional growth. These include:

  • Comprehensive health insurance coverage
  • Opportunities for career advancement and professional development
  • Flexible work arrangements to support work-life balance
  • Team-building activities and company-sponsored events
  • A positive and inclusive company culture that values collaboration and innovation

About us

Corporate Visions Inc. is a leading provider of customer service solutions, serving a diverse range of clients across various industries. Our mission is to transform customer experiences and drive business growth through innovative strategies and exceptional service delivery. With a team of dedicated professionals and a strong commitment to excellence, we are poised to help our clients achieve their most ambitious goals.

If you're ready to embark on an exciting and rewarding career in customer service, we encourage you to apply now and join our team at Corporate Visions Inc.

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