Operations Officer

5 days ago

Davao City, Davao, Philippines AUTOWARE INDUSTRIES Full time ₱20,000 - ₱220,000 per year

Job Summary

Responsible in ensuring gym condition: consistently clean, functional, friendly and at the same time, achieving target sales quota. The position also manages operational employees, including staffing, performance management and individual and team development while maintaining a positive work environment.

Ensure consistent service excellence by all team members, resulting in a clean, functional, and friendly environment and culture.

Hire, train, encourage team members to deliver fitness service promise consistently.

Provide effective decision-making regarding customer service issues.

Heighten, develop, and foster a strong organizational customer service focused team.

Contribute to short and long-term strategy planning, including initiatives geared toward organizational excellence.

Assist with staff workloads to ensure smooth and efficient business operation.

Stay up to date with company policies and procedures to maintain consistency with the staff.

Maintain an organizational culture that attracts, retains and motivates top quality employees.

Communicate and respond on all pertinent issues and concerns regarding staffing, sales, services, member issues and employee relations to leadership.

Leads in the inventory (counting and ordering) for all operational needs of the gym.

Job Qualifications

  • Bachelor's degree in business management, marketing or equivalent with 2-3 years relevant experience

Experience in customer service, hospitality, and leadership is preferred

Good communication and interpersonal skills

Optimistic and can handle stressful situations with professionalism

Strong multitasking abilities

Ability to work outside normal work hours when dictated by workload- required

Job Type: Full-time

Pay: Php20, Php22,000.00 per month

Benefits:

  • Health insurance

Education:

  • Bachelor's (Preferred)

Experience:

  • Hospitality: 2 years (Preferred)
  • Budget development: 2 years (Preferred)
  • Data entry skills: 2 years (Preferred)
  • Administrative: 2 years (Preferred)

Work Location: In person

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