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E-Commerce & Store Operations Associate
2 weeks ago
We are looking for a passionate, detail-oriented, and flexible E-Commerce & Store Operations Associate to join our growing team. If you're experienced in managing online stores and thrive in a fast-paced, creative, and collaborative environment, we want to hear from you.
Qualifications
- 1-2 years of relevant experience in e-commerce or store operations
- Strong communication and interpersonal skills
- Detail-oriented and flexible
- Basic Adobe Photoshop skills
- Fully vaccinated
- Passionate about the Philippines and local products
- Resides in or near Pasig City (for easier commute)
Preferred: Experience handling online stores and marketplaces (e.g., Shopee, Lazada, Shopify, etc.)
Key Responsibilities
- Manage and process orders from online malls and the company website
- Oversee and set up online accounts
- Maintain strong relationships with online customers
- Analyze website and online store data to optimize performance
- Ensure visually appealing and user-friendly layouts for websites and online stores
- Track and manage inventory; monitor fast- and slow-moving items
- Coordinate with platform partners for merchandising, promotions, and events
- Upload and moderate customer product reviews
- Enhance online presence and product discoverability
- Monitor daily sales and strategize to meet sales targets
- Plan and implement e-commerce campaigns, promotions, and bundling
- Lead product merchandising and e-commerce store decoration efforts
- Analyze sales and campaign performance
- Manage product listings across platforms
- Assist with stockists, bazaars, and support other departments as needed