Senior E-Commerce Executive

2 weeks ago

Pasig, National Capital Region, Philippines Tigerux Agile Innovation Full time ₱360,000 - ₱480,000 per year

Responsibilities

  • Ensure accurate and timely processing of orders across all platforms (Amazon, Shopify, BestBuy, Walmart, eBay).
  • Manage lost or damaged claims, oversee FBA/FBM accuracy, process frame replacements and affiliate requests, and coordinate internal frame purchases
  • Handle listings, pricing, and account health across all platforms.
  • Oversee and manage lost or damaged item claims, chargebacks, and disputes.
  • Assist with order issues, customer communication, and monitor high risk orders.
  • Maintain and update sales reports, KPI dashboards, and performance data.
  • Identify inefficiencies, develop and maintain SOPs, and organize key resources.
  • Monitor competitors' pricing, strategies, and promotions to adjust accordingly.
  • Collaborate with cross-functional teams to resolve order issues, enhance operations, and provide insights based on sales performance analysis.

Qualifications

  • Bachelor's degree in Marketing, Business Administration, Commerce, or related field.
  • 3–5 years of extensive e-commerce experience.
  • Skilled in managing operations on platforms like Shopify, Amazon, and TikTok.
  • Digital Marketing Proficiency: SEO) | SEM & Paid Ads | Social Media Marketing (Facebook, Instagram, TikTok) | Email Marketing | Content Strategy

Benefits

  • Mandated contributions
  • HMO on the first day
  • 13th month pay
  • Performance Review

Job Types: Full-time, Permanent

Pay: Php30, Php40,000.00 per month

Benefits:

  • Health insurance
  • Promotion to permanent employee
  • Work from home

Application Question(s):

  • Proficient in managing operations and optimizing performance on major e commerce platforms (Shopify, Amazon, Tiktok, etc.)?

  • Do you have experience with the following Digital Marketing techniques? How many years? (Search engine optimization (SEO) | Search Engine Marketing (SEM) and Paid Ads | Socia Media Marketing (Facebook, Instagram, Tiktok) | Email Marketing | Content strategy)

  • Birth date / Age

  • Current Address
  • Civil Status
  • How much is your Expected Salary?
  • Amendable for ₱30,000 - ₱40,000 basic pay with benefits?

Education:

  • Bachelor's (Preferred)

Experience:

  • E-commerce: 3 years (Required)

Work Location: Hybrid remote in Pasig

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