Area Operations Supervisor
1 week ago
DUTIES & RESPONSIBILITIES
1. Manages the operations and sales functions of the branches in his/her assigned region/area and provides leadership towards the achievement of sales targets, maximum profitability, and growth in line.
2. Reconciles daily activities and generates necessary sales reports, stocks on hand, itinerary, and provides/submits the same to the Regional Sales Head, Assistant Store Operations Manager, and Operations Manager as applicable.
3. Constant coordination and communication with Regional Sales Head relative to sales and all operations concerns.
4. Communicates to the team the plans of the company to ensure all teams understand the performance of the business.
5. Plans, coordinates, and controls the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives.
6. Visits and audits the stores regularly (at least twice or thrice a month for far-distant areas and once a week for nearby areas).
7. Conducts twice a year performance appraisal of all SICs within the assigned region/area.
8. Supports staff in receiving appropriate coaching, training and development to perform required duties in areas such as sales, stock control, merchandising, administrative responsibilities, and product knowledge.
9. Makes recommendations for repairs, renovation, retrofitting, conversion of store from 2 brands to 4 brands and procurement of materials and supplies when the need arises.
10. Coordinates with the Warehouse for concerns regarding arrivals and deliveries of stocks, materials, and supplies.
11. Leads the mitigation of store losses and guides the staff in following the standard procedures in inventory management. Follow up the result and reconcile with the Inventory Department.
12. Heads/Supports Flash Sale events whenever needed.
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