Associate Salesforce Administrator

2 weeks ago

Manila Manulife Business Processing Services, Philippines Manulife Full time $40,000 - $60,000 per year
The Associate Salesforce Administrator position offers a unique opportunity to be part of our Global Operations Command Center (GOCC) team, where you will play a crucial role in maintaining and enhancing our Salesforce platform. This role is integral to our mission of providing seamless IT services by ensuring the reliability and efficiency of our Salesforce infrastructure. By joining our team, you will gain valuable experience in a dynamic, 24/7 operational environment, contributing to both personal and professional growth.

Position Responsibilities:

  • Provide day-to-day administration, troubleshooting, and maintenance for the Salesforce platform.
  • Create and maintain users, roles, profiles, security settings, custom objects, and fields.
  • Develop, document, and maintain operational processes and procedures related to Salesforce.
  • Assist Developers/Application teams covering 24/7 monitoring and basic troubleshooting.
  • Perform Site Switches/Org Migrations/Instance Refreshes.
  • Work Arrangement: As part of a 24/7/365 operation, this is an Office based shift role.
  • Shift Schedule: Shift patterns are based on 8-hour shifts alternating between morning, mid-shift and night shifts monthly.

Required Qualifications:

  • 1-3 years of Salesforce Administration experience.
  • Experience with Incident, Change, and Problem Management.
  • Bachelor's Degree in Computer Engineering or Information Technology.
  • No specific licenses required.

Preferred Qualifications:

  • Experience with Service Management Tools e.g., ServiceNow and xMatters.
  • Experience with data management, reporting, and analytics.
  • Knowledge in Observability and AIOps tools e.g., Moogsoft.
  • Familiarity with Salesforce best practices and security guidelines.
  • Strong analytical and problem-solving skills.

When You Join Our Team:

  • We'll empower you to learn and grow the career you want.
  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

In Office

  • Associate Salesforce Administrator

    2 days ago

    Manila, Philippines Manulife Full time

    Overview The Associate Salesforce Administrator position offers a unique opportunity to be part of our Global Operations Command Center (GOCC) team, where you will play a crucial role in maintaining and enhancing our Salesforce platform. This role is integral to our mission of providing seamless IT services by ensuring the reliability and efficiency of our...

  • Salesforce Administrator

    2 weeks ago

    Manila, National Capital Region, Philippines DVI Solution Full time $90,000 - $120,000 per year

    Company Summary: Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our...

  • Salesforce Administrator

    3 weeks ago

    Manila, National Capital Region, Philippines DVI Solutions Asia Full time

    Position OverviewWe are looking for an experienced Salesforce Administrator to join our team in a functional consultant capacity. The ideal candidate will have a strong background in administering and optimizing Salesforce platforms, particularly across Sales Cloud, Service Cloud, and Revenue Cloud. This role will be central to managing the day-to-day...

  • Salesforce Administrator

    2 weeks ago

    Manila, National Capital Region, Philippines DVI Solution Full time $60,000 - $80,000 per year

    Company Summary: Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our...

  • Salesforce Administrator

    2 days ago

    Manila, Philippines DVI Solutions Asia Full time

    Position Overview We are looking for an experienced Salesforce Administrator to join our team in a functional consultant capacity. The ideal candidate will have a strong background in administering and optimizing Salesforce platforms, particularly across Sales Cloud, Service Cloud, and Revenue Cloud. This role will be central to managing the day-to-day...

  • Salesforce Administrator

    2 weeks ago

    Manila, National Capital Region, Philippines DVI SOLUTIONS Full time $60,000 - $80,000 per year

    Company Summary:Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better-whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied...

  • Salesforce Administrator

    2 days ago

    , Metro Manila, Philippines Tap Growth ai Full time

    Overview We're Hiring: Salesforce Administrator! We are seeking an experienced Salesforce Administrator to manage and optimize our Salesforce platform. The ideal candidate will have extensive knowledge of Salesforce configuration, user management, and system integration to support our business operations and drive organizational efficiency. Location & Work...

  • Salesforce Administrator

    1 week ago

    Manila, National Capital Region, Philippines Five9 Full time $104,000 - $130,878 per year

    Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • Salesforce Administrator

    2 weeks ago

    Manila, National Capital Region, Philippines Five9 Full time $104,000 - $130,878 per year

    Join us in bringing joy to customer experience.  Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.   Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...

  • Salesforce Administrator

    2 days ago

    Manila, Philippines Five9 Inc. Full time

    Overview Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values every day results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster...