travel specialist
6 days ago
About the role
Join the dynamic team at THE OASIS TOURS INC. as a Travel Specialist. In this full-time role based in Calamba City, Laguna, you will be responsible for providing exceptional customer service and expert travel planning to our clients. As a key member of our Hospitality & Tourism team, you will leverage your passion for travel and strong industry knowledge to craft unique and unforgettable experiences for our customers.
What you'll be doing
- Assisting customers with researching, planning and booking their dream holidays and business trips
- Providing personalised recommendations and customised itineraries based on client preferences and budgets
- Staying up-to-date with the latest travel trends, destinations, and supplier offerings
- Addressing customer inquiries and resolving any issues that may arise during the travel booking process
- Maintaining detailed records and documentation for all client bookings and interactions
- Proactively identifying opportunities to cross-sell and upsell relevant travel products and services
- Fostering long-term relationships with customers to ensure their loyalty and repeat business
What we're looking for
- 1 year of experience in a travel consultant or travel agent role is advantage, but we are open for FRESH GRADUATES
- Excellent customer service and communication skills, both written and verbal
- Strong problem-solving and critical thinking abilities to deliver tailored travel solutions
- Up-to-date knowledge of travel destinations, accommodation, transportation, and tourism offerings
- Proficiency in using travel booking systems and online platforms
- A passion for travel and a desire to share your expertise with others
- Ability to work effectively in a team and independently to meet deadlines
What we offer
At THE OASIS TOURS INC., we are committed to fostering a collaborative, supportive, and inclusive workplace. We offer a competitive salary, generous holiday allowance, and opportunities for professional development and career advancement. Our employees also enjoy a range of health and wellness benefits, including subsidised gym memberships and on-site fitness classes.
About us
THE OASIS TOURS INC. is a leading provider of bespoke travel experiences, specialising in both leisure and corporate travel. With over 20 years of industry experience, we are dedicated to exceeding our clients' expectations and creating lifelong memories through our exceptional service and attention to detail. Join our growing team and embark on an exciting journey with us.
Apply now to become our next Travel Specialist
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