Sales Associate | Hybrid | 20-25K | ASAP Hiring
3 days ago
About the Role
As a Sales Associate, you'll be a key driver of customer satisfaction and sales success. You'll provide expert support and product guidance virtually while also contributing to in-person operations once a week. If you're passionate about sales, customer experience, and balancing hybrid work flexibility, this role is made for you.
Key Responsibilities
- Engage customers proactively—virtually and in person—to understand needs and recommend suitable products and solutions
- Deliver exceptional customer service: reply to inquiries, resolve concerns, and guide during purchase decisions
- Support sales goals through upselling, cross-selling, and smart product positioning
- Manage transactions accurately using POS systems (for in-person day) or CRM/sales platforms (remote)
- Keep product knowledge current—features, promotions, pricing—to ensure informed customer advice
- Maintain visual merchandising standards when onsite and track inventory, restocking as needed
- Build and maintain strong customer relationships through follow-ups and tailored communication
- Collaborate closely with sales, marketing, and operations teams across both remote and in-person settings
- Participate in training sessions and stay updated on industry trends and best practices
**Qualifications & Skills
Must-Have:**
- High school diploma or equivalent (Associate's/Bachelor's degree preferred)
- Prior experience in sales, customer service, or related roles (retail, e-commerce, or remote-selling environments)
- Excellent communication—clear, professional, and empathetic—for both virtual and in-person interactions
- Strong organizational skills and ability to perform effectively in hybrid work mode
- Basic tech proficiency: CRM tools, POS systems, video conferencing, email platforms, etc.
Valued—but not required:
- Knowledge of inventory systems, merchandising basics, or sales metrics analysis
- Track record of meeting or exceeding sales goals or KPIs
- Adaptability and time-management in a dynamic, split-location setup
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