Call Center Agents

2 days ago

Davao City, Davao, Philippines TalentSync Training and Development Full time

We areseeking highly motivated and customer-focused individuals to join our dynamic call centre team as Call Center Agents. This full-time role is based in Cagayan de Oro Misamis Oriental and offers an attractive relocation package for those open to relocating.

What you'll be doing

  • Providing excellent customer service and support to our clients via inbound and outbound calls
  • Handling a wide range of customer inquiries and resolving issues in a timely and efficient manner
  • Updating customer records and maintaining accurate documentation
  • Identifying opportunities to cross-sell and upsell our products and services
  • Contributing to the continuous improvement of our call centre operations

What we're looking for

  • Previous experience in a call centre or customer service environment
  • Strong communication and interpersonal skills, with the ability to build rapport with customers
  • Excellent problem-solving and critical thinking abilities
  • Proficiency in English, both written and verbal
  • Familiarity with common call centre software and systems
  • A passion for delivering outstanding customer experiences

Apply now

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