
Technical Support Personnel
4 days ago
Key Responsibilities
• Identifying and resolving technical issues reported by customers.
• Providing ongoing technical assistance and guidance to customers through various channels like phone, email, or in-person interactions.
• Performing scheduled maintenance and necessary repairs on products, either on-site at the customer's location or at a service center.
• Maintaining accurate records of service activities, customer complaints, and product performance to track issues and identify trends.
• Ensuring that products function as expected and that customers are happy with their purchases.
Skills
Excellent communication skills
A positive, confident and determined approached.
With basic knowledge in measurement and technicality in door design
Job Type: Full-time
Benefits:
Promotion to permanent employee
Mobile communication provided
Work Location: Office and on-site
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