manager-cafe roo malate

2 hours ago

Malate, National Capital Region, Philippines Caferoo Full time ₱300,000 - ₱500,000 per year

Position Summary:

The Café Manager is responsible for overseeing the overall daily operations of the café to ensure smooth service, excellent customer experience, and consistent product quality. This role requires a hands-on manager who actively participates in café activities, leads by example, and supports the team in all operational tasks.

Key Responsibilities:

  • Act as a hands-on manager, assisting in daily café operations including customer service, barista duties, and workflow coordination.
  • Supervise and manage the entire café team, ensuring high performance and adherence to company standards.
  • Oversee the overall operations of the café, including opening/closing procedures, staff scheduling, inventory control, and equipment maintenance.
  • Monitor product quality, cleanliness, and service standards throughout the café.
  • Train, mentor, and develop staff to ensure consistent service and beverage preparation.
  • Manage inventory levels, place supply orders, and control waste and cost efficiency.
  • Handle customer feedback, resolve issues promptly, and maintain a positive environment.
  • Ensure compliance with health, safety, and food hygiene regulations.
  • Analyze sales performance and work with management to achieve revenue goals.

Skills & Qualifications:

  • Proven experience in café, restaurant, or food service management.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment with a hands-on management approach.
  • Excellent organizational and problem-solving abilities.
  • Knowledge of café operations, barista skills, and service standards.
  • Ability to train and motivate staff effectively.

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