Sales Operations Manager
2 days ago
The Sales Operations Manager is responsible for driving operational excellence across the sales organization. This role oversees forecasting, pipeline management, sales reporting, and process efficiency, ensuring that data-driven insights and scalable processes support revenue growth and GTM strategies. The position works closely with cross-functional leaders to optimize sales performance and strategic initiatives.
Job Description:
● Leads operating cadences by driving forecasting, pipeline reviews, territory planning, and business reviews (monthly/quarterly)
● Owns dashboards and data integrity by building and maintaining dashboards and executive reports, ensuring accuracy of sales data, and supporting business reviews
● Collaborates cross-functionally by partnering with Finance, Product, Solution, and Delivery teams to design and implement scalable processes
● Defines and influences KPIs by establishing and monitoring sales performance metrics, including territory allocation, forecasts, conversion rates, and process compliance
● Drives strategic initiatives by implementing CRM and sales enablement systems, automating reporting, redesigning quotas, and refining sales workflows
● Monitors sales funnel health by tracking lead generation, opportunity progression, and pipeline coverage to ensure revenue goals are met
● Supports quota setting and territory design by working with leadership to define quotas aligned with company objectives and market opportunities
● Conducts root cause analysis by investigating variances in forecast versus actual performance and recommending corrective actions
● Drives adoption of tools and processes by ensuring consistent use of CRM systems and standardized processes to maintain data integrity and improve efficiency
● Prepares executive insights by synthesizing sales performance into actionable recommendations for leadership
Requirements● Education – Degree in Business Administration, Finance, Marketing or any related f ield with equivalent degree.
● Related Experience – Minimum of 5–7 years' experience in revenue operations, GTM (go-to-market) strategy, or sales operations in a high-growth technology company.
○ Proven experience working with senior management stakeholders, both internal and external.
○ Proven experience in sales forecasting, pipeline management, and performance tracking.
○ Experience working with senior leadership stakeholders across multiple functions.
● Knowledge
○ Proficiency with Salesforce, HubSpot, or other CRM tools; advanced skills in Excel.
○ Strong understanding of sales metrics, pipeline management, and forecasting methodologies.
○ Familiarity with process automation, dashboard/report building, and sales productivity tools.
● Soft Skills:
○ Strong communicator with the ability to influence and collaborate at all levels, including executive leadership.
○ Excellent organizational skills, able to prioritize and manage multiple initiatives.
○ Strong analytical thinking, problem-solving, and data-driven decision-making.
○ Comfortable working in ambiguous, fast-paced environments; proactive and adaptable.
BenefitsWork Set-Up: Hybrid in BGC, Taguig (3x a week)
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