HR Process Trainer

We are seeking a hands-on HR Trainer who can confidently lead the implementation of HR processes, facilitate training programs, and ensure 100% compliance and adoption across assigned teams. This role is ideal for someone who enjoys executing structured rollouts, conducting employee trainings, and monitoring on-the-ground alignment with company policies. The ideal candidate thrives in a fast-paced, client-facing HR environment, takes initiative in driving execution, and collaborates closely with HR Generalists and Process Improvement teams to strengthen HR operations and team capability.

Responsibilities:

Training & Implementation Execution

• Conduct HR refresher, compliance, and role-specific training sessions.
• Update and tailor training materials to reflect new processes, SOPs, and HR policy changes.
• Perform post-training evaluations and implementation audits to ensure full application of training content.
• Lead targeted retraining sessions for employees identified with compliance gaps or audit issues.
• Maintain accurate, organized, and audit-compliant training records.

Alignment with Process Improvement

• Collaborate with the Process Improvement Specialist on rollout strategies, audit checklists, and root-cause reporting.
• Serve as an execution arm for piloting new procedures, tools, or trackers across teams.
• Provide feedback to the Process Improvement team on training gaps, resistance to change, or process bottlenecks.
• Monitor implementation effectiveness and submit compliance reports to both HR Manager and PIS.

HR Supervision & Compliance

• Enforce SLAs and ensure that all HRs are aligned with client service expectations.
• Monitor the timely and accurate submission of HR trackers and reports.
• Provide support in employee relations, escalation handling, and policy communication.
• Supervise HRs in coordination with the HR Manager.
• Participate in staff retention planning, team huddles, and performance check-ins.
• Performs employee engagement tasks such as event planning, survey deployment, and morale-boosting activities, as assigned.
• Provide guidance and serve as an expert resource on HR processes and improvements like Learning & Development among others.
• Perform other tasks as assigned by management.

Minimum qualifications:

• Bachelor's degree in Psychology, Human Resource Management, Business Administration, Management, or any related field.
• At least 2–3 years of experience in HR training, HR supervision, or process implementation roles.
• Strong facilitation, communication, and documentation skills.
• Practical understanding of the employee lifecycle.
• Hands-on experience using HR tools such as Time Management Systems (TMS), spreadsheets, and trackers, with the ability to design, streamline, or optimize HR workflows using available tools and data.
• Comfortable working with training trackers, audit logs, feedback tools, and compliance reports.
• Detail-oriented and proactive, able to multitask across training, implementation checks, and reporting.
• Experience in policy rollout, organizational change management, or employee onboarding.

Preferred qualifications:

• Background in conducting training audits, compliance training, or employee learning evaluations.
• Exposure to adult learning principles and basic instructional design.
• Experience using digital training platforms, tracking tools, or learning management systems (LMS) for reference.
• Ability to support documentation of HR process improvements (in coordination with Process Improvement Team)
• Familiarity with evaluating training effectiveness and proposing learning interventions.

Benefits:

• Birthday Gift
• Training and Development Programs
• Unlimited Career advancement opportunities
• Health Care Plan (HMO) with Dental and Vision upon regularization
• Group Life and Accident Insurance upon regularization
• Sick and Vacation Leave upon regularization. Unused sick leave credits are convertible to cash.
• Bereavement Leave of 3 days upon regularization
• Healthy and Encouraging Work Environment
• 13th Month Pay as mandated by the Philippine Government
• Government Mandated Benefits (SSS,PHIC and Pag-IBIG)

Job Type: Full-time

Work Location: In person