ServiceNow Systems Admin II

1 week ago

Pasay, National Capital Region, Philippines Stefanini Group Full time ₱1,200,000 - ₱2,400,000 per year


Details:

Key Job Responsibilities & Essential Functions

  • Listen to customers challenges and needs, educate them on how these can be solved within ServiceNow and collaborate with other team members to craft a solution proposal for the customer
  • Articulate and mediate trade-offs related to standardization, scalability, manageability, testability, security, maintainability, usability, functionality, cost, and time
  • Translate business requirements into technical requirements developing epics, stories and the fundamental technical concepts required to develop a particular solution
  • Act as a resource and proxy product owner for developers engaged in delivering ServiceNow solutions crafted by you by advising, reviewing work and providing constructive feedback on the solutions that are being delivered
  • Remain abreast of industry trends and new developments to maintain current skills and remain current with industry standards to ensure solutions provided to customers are current and relevant
Summary of Qualifications
  • Demonstrated ability to develop and maintain excellent long-term client / supervisor / peer relationships through delivering positive and valuable experiences to our clients in every interaction
  • Proven capability to work well under pressure and within tight deadlines
  • Dedicated leader recognized for team building skills and amazing client service
  • Deep knowledge of ServiceNow architecture and concepts
  • Experience implementing and maintaining service management processes and tools
  • Experience working closely with SME's, project managers, and process owners to collect business requirements
  • Knowledge of cloud computing concepts and Software as a Service (SaaS) architecture
  • Knowledge of Agile/Scrum methodology


Details:
  • Minimum 4 years of ServiceNow development/administration experience
  • ServiceNow Certified System Administrator - required
  • Additional ServiceNow Certifications - highly desired
    1. Certified Implementation Specialist - ITSM (or any other module/suite)
    2. Certified Application Developer
  • Experience in developing ServiceNow functionality that integrates multiple ServiceNow modules (cross-platform)
  • Deep technical and process knowledge of key ServiceNow modules and concepts must include
    1. Incident
    2. Change
    3. Problem
    4. Service Catalog
    5. Service Requests
    6. Service Portal
    7. Notifications
    8. Surveys
  • Expertise in ServiceNow Development and Administration techniques:
    1. Server/Client side scripting
    2. Request Fulfillment workflow development
    3. UI Policy development
    4. Business Rules
    5. UI Pages
    6. UI Actions
    7. ACLs
  • Experience implementing integrations of ServiceNow to external systems with knowledge of common integration techniques
    1. REST APIs
    2. File import - Import sets/transform maps
    3. Orchestration
    4. LDAP integration
  • Experience working in an agile environment utilizing Story/Defect methodology
  • Experience implementing ServiceNow upgrades and patches, knowledge of ServiceNow upgrade and patching process
  • Experience managing ServiceNow code changes in update sets and promoting and applying update sets across instances
  • Some experience working on projects outside of core ServiceNow ITIL/IT Service Management processes (CSM, ITBM or GRC) would be a plus
  • ITIL V3 certification preferred
#LI-RT1 #LI-REMOTE

  • ServiceNow Systems Admin II

    1 week ago

    Pasay, National Capital Region, Philippines Stefanini North America and APAC Full time

    Details:Job Description*Key Job Responsibilities & Essential Functions*Listen to customers challenges and needs, educate them on how these can be solved within ServiceNow and collaborate with other team members to craft a solution proposal for the customerArticulate and mediate trade-offs related to standardization, scalability, manageability, testability,...

  • ServiceNow Specialist II

    1 week ago

    Pasay, National Capital Region, Philippines Stefanini North America and APAC Full time ₱900,000 - ₱1,200,000 per year

    Details:Job DescriptionListen to customers challenges and needs, educate them on how these can be solved within ServiceNow and collaborate with other team members to craft a solution proposal for the customerArticulate and mediate trade-offs related to standardization, scalability, manageability, testability, security, maintainability, usability,...

  • ServiceNow Solution Designer

    2 weeks ago

    Pasay, National Capital Region, Philippines Vestas Full time €400,000 - €800,000 per year

    Magst du es, deine digitale Expertise einzusetzen, um Effizienz und Mitarbeitererfahrung zu verbessern? Werde Teil von Vestas als ServiceNow Solution Designer und gestalte skalierbare Lösungen mit, die unsere globale Belegschaft und unsere Mission für erneuerbare Energien unterstützen. Digital Solutions & Development > Digital Solutions > Service...

  • ServiceNow Solution Designer m/f/d

    2 weeks ago

    Pasay, National Capital Region, Philippines Vestas Full time ₱60,000 - ₱120,000 per year

    Do you like using your digital expertise to improve efficiency and employee experience? Join Vestas as a ServiceNow Solution Designer and contribute to shaping scalable solutions that support our global workforce and renewable energy mission. Digital Solutions & Development > Digital Solutions > Service Management Demand towards the Enterprise Service...

  • Admin Assistant

    2 weeks ago

    Pasay, National Capital Region, Philippines Cyberbacker Careers Full time ₱300,000 - ₱900,000 per year

    Cyberbacker Careers is hiring a Full time Admin Assistant role in Pasay, NCR. Apply now to be part of our team.Requirements for this role:Flexible hours availableNo experience required for this roleExpected salary: ₱25,000 per month100% Work From Home | Available for FULL TIME | PART TIMERESPONSIBILITIES:TranscriptionPreparing paperworkScheduling of...

  • Systems Admin, Sr

    1 week ago

    Pasay, National Capital Region, Philippines Stefanini Group Full time ₱1,200,000 - ₱2,400,000 per year

    Details:Serve as the technical expert and escalation point for all Active Directory-related incidents and requests.Design, implement, and manage complex AD environments including forests, domains, trusts, and replication.Maintain and enforce Group Policy Objects (GPOs), including creation, auditing, and lifecycle management.Ensure the security and compliance...

  • Systems Admin, Sr.

    1 week ago

    Pasay, National Capital Region, Philippines Stefanini North America and APAC Full time ₱1,200,000 - ₱2,400,000 per year

    Details:Job DescriptionServe as the technical expert and escalation point for all Active Directory-related incidents and requests.Design, implement, and manage complex AD environments including forests, domains, trusts, and replication.Maintain and enforce Group Policy Objects (GPOs), including creation, auditing, and lifecycle management.Ensure the security...

  • merchandising admin assistant

    2 weeks ago

    Pasay, National Capital Region, Philippines Global Quest Consulting Group, Inc. Full time ₱300,000 - ₱450,000 per year

    Date Posted: September 18, 2025Job Location: PASAY CITYJob Description:Support Merchandisers in day-to-day administrative tasks.Maintain and update product information, price lists, and line sheets.Assist in the preparation of merchandising reports and sales analysis.Coordinate and track product samples, swatches, and photography requirements.Help organize...

  • Admin Assistant

    2 weeks ago

    Pasay, National Capital Region, Philippines One Outsource Direct Corp. Full time ₱150,000 - ₱250,000 per year

    About One Outsource Direct Corp (OODC)Established in 2003, One Outsource Direct Corporation (OODC) is a Philippine-based company engaged in providing business process outsourcing (BPO) services to local and international companies. For over 21 years, we have been providing value-driven solutions to our customers globally, enabling them to achieve scalability...

  • Maintenance Technician

    2 weeks ago

    Pasay, National Capital Region, Philippines Forza Group Corporate Office Full time ₱238,440 - ₱248,640 per year

    Open Position: Junior TechnicianJob Description:The Building Maintenance Technician is responsible for performing preventive and corrective maintenance on building systems and infrastructure, as well as servicing company-owned equipment deployed to client sites. The role ensures the safety, functionality, and operational readiness of both facility assets and...