Solution Delivery Expert, HR

1 week ago

Service Center Manila, Philippines PH07 Mondelez Bus Services PH Full time ₱600,000 - ₱1,200,000 per year
Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.

How you will contribute

You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Your specific process area
  • Working in a shared service organization
  • Being a good team player and influencing others
  • Process design and mapping, and business requirement gathering experience
  • Communicating effectively, applying interpersonal skills and taking initiative

Experience in the following areas:

1. Project Management skills - being able to work and coordinate between core project teams, Workstreams such as Talent Acquisition, Work and Life, People Experience, MyPay team and others during the course of the project. Manage toll gate deliverables and record project financials on a timely manner.

2. Stakeholder Management - prepare status updates via 4box template, organize and present during steering committee meetings, escalate issues and concerns on a timely manner.

3. Vendor Management - ensures work delivered by our 3rd party partners are in line with project timeline. Work with Mondelez Procurement and budget holders with the vendor's Account Managers on the commercial stage of the project.

4. Portfolio Management - maintaining and managing upcoming and current projects in MSPO (Mondelez project and budget tracking system)

5. Good foundational working experience key applications such as Workday, Payroll Systems, Integrations between Workday, time attendance with Payroll and SAP GL/eBanking. Knowledge in SAP and Infor Time Attendance is a plus.

6. Good business process knowledge in the areas of payroll

7. Other projects - participate in regular Information Security initiatives such as migration to latest Windows Server OS and MS SQL; migration from Azure to AWS environment, Single Sign On/Multifactor Authentication and updating of CMDB (Mondelez Application Inventory Library).

No Relocation support available Business Unit Summary Headquartered in Singapore, Mondelēz International's Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type Regular Service Operations (Delivery) Global Business Services

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