Mandarin-Speaking Bilingual Customer Expert

4 weeks ago

Ortigas Center, Philippines Addforce Human Resource Solution Inc Full time

Job Title: Mandarin-Speaking Bilingual Customer Expert
Location: Rockwell, Ortigas
Work Setup & Schedule: Onsite | Shifting Schedule
Salary Package: 75,000.00

Job Description
We are seeking Mandarin-speaking Customer Experts (open to both native and non-native speakers) who are passionate about delivering excellent customer service. The successful candidate will assist clients through various communication channels, ensuring accurate, efficient, and timely support in both Mandarin and English.

Qualifications
Proficient in Mandarin (reading, writing, and speaking)
At least 6 months of experience in the BPO industry
Willing to work onsite in Rockwell, Ortigas
Amenable to work on a shifting schedule
Applicants are encouraged to include their job description, duties and responsibilities, tools used, certifications, and training in their CV for faster screening.

Recruitment Process
Phone Screening and Validation
Profile Creation and English Assessment
HR Interview
Language Assessment
Client Interview
Job Offer

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