Dayshift/Nightshift - Call Center Agent Hotel Reservations Account

1 week ago


West Triangle P, Philippines Sapient Global Job Careers Full time ₱18,000 - ₱28,000 per year

We are mass hiring Call Center Agents/Customer Service Representatives across our Metro Manila sites

Looking for a ONE DAY HIRING PROCESS? We got you Also, we are open for applicants with NO BPO EXPERIENCE.

Job Responsibilities:

  • Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
  • Process customer requests for account changes, upgrades, downgrades, cancellations, and refunds.
  • Stay informed about product updates, new features, and promotions to effectively communicate these to customers.
  • Adhere to all company policies and procedures, including call handling guidelines, privacy policies, and quality standards.

Why Join Us?

  • ₱30,000 Signing Bonus + 13th & 14th Month Pay
  • Salary Offer: Up to ₱26,000 (can go higher based on experience)
  • HMO on Day 1 (with up to 3 dependents)
  • Paid Training + 30 Paid Leaves + Allowances + Performance Bonus
  • Weekends Off + Holiday and Overtime Pay
  • 20% Night Differential (Night/Graveyard Shifts)
  • Potential Hybrid/WFH setup after 1 year

URGENT HIRING Apply today and get hired immediately

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php18, Php28,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Flexible schedule
  • Flextime
  • Free parking
  • Gym membership
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person


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