Customer Service Representative

1 day ago

Manila, National Capital Region, Philippines Yngen Datacom Corp. Full time $40,000 - $60,000 per year

Are you customer-focused, a natural problem solver, and passionate about helping businesses succeed with innovative software? Do you thrive in a work-from-home setup while supporting clients around the world? If yes, Yngen Datacom Corp wants you to be our next Customer Service Representative

This role combines B2B onboarding (working directly with hotels and businesses) and B2C support (helping them deliver better service to their guests), so you'll play a key role in both customer success and satisfaction.

Job Responsibilities:

  • Act as the first point of contact for customers via email, chat, and video conferencing.
  • Onboard new customers (B2B): guide them step by step in setting up and using the platform effectively.
  • Provide timely, accurate, and professional responses to customer inquiries, ensuring an excellent customer experience.
  • Collaborate with internal teams such as Product, R&D, and Customer Success to resolve customer concerns and share feedback.
  • Document customer interactions and maintain accurate records in Zendesk.
  • Stay updated on new product features, SaaS industry trends, and best practices to provide informed and helpful support.
  • Create and improve customer self-service resources like FAQs, tutorials, and knowledge base articles.
  • Build trust with customers by delivering consistent, high-quality service that contributes to satisfaction and retention.

Job Requirements:

  • Fluent in English with excellent written and verbal communication skills.
  • 1–2 years of experience in Customer Service (SaaS or B2B/B2C experience preferred).
  • Strong problem-solving skills with the ability to explain concepts in a clear and simple way.
  • Experience using CRM/Support tools such as Zendesk (Salesforce, HubSpot, or similar is a plus).

  • Work-from-home ready with your own equipment:

  • Processor: i3 or higher

  • RAM: 8GB minimum
  • Storage: SSD 256GB or HDD 512GB
  • Internet: minimum 200 Mbps (or willing to upgrade once hired).
  • A customer-focused, adaptable, and proactive professional who thrives in a fast-paced environment.

Why Join Us?

  • Work from the comfort of your home with a global SaaS platform.
  • Be part of a friendly, innovative, and creative team in a fast-growing company.
  • Opportunity to grow your career in SaaS customer support and onboarding.
  • Make a real impact by helping businesses deliver world-class guest experiences.

  • Customer Service Representative

    4 days ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱20,000

    Job Title: Customer Service Representative">This role is for individuals who enjoy interacting with customers and providing excellent service. As a customer service representative, you will be responsible for answering phone calls, responding to emails, and resolving customer issues in a timely and professional manner.">Required Skills and Qualifications:">

  • Customer Service Representative

    1 day ago

    Manila, National Capital Region, Philippines RemoteRaven Full time $40,000 - $50,000 per year

    Customer Service Representative – Premium Electrical Services | $5/hr | RemoteJoin a premium residential and commercial electrical services team as a Customer Service Representative (CSR). Be the first point of contact for customers, guiding them with professionalism, care, and confidence from the initial call through to scheduled appointments. Rate: $5/hr...

  • Customer Service Representative

    4 weeks ago

    Manila, National Capital Region, Philippines Lexie Business Staffing Full time

    WE'RE HIRING: Customer Service Representative Location: Makati Salary: Earn up to ₱27,000Job Overview:We are looking for passionate and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will handle customer inquiries, provide accurate information, and ensure excellent service delivery. Whether you are an...

  • Customer Service Representative

    1 day ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Customer Service Representative\We are seeking a skilled Customer Service Representative to join our team in Manila. The successful candidate will be responsible for providing exceptional customer service to clients via phone and other communication channels.\The ideal candidate will have excellent communication and problem-solving skills, as well as the...

  • Customer Service Representative

    6 days ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱15,000 - ₱50,000

    Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? We're seeking a skilled and dedicated Customer Service Representative to join our team. In this role, you will be the primary point of contact for customers, guiding them through the application process with professionalism and empathy.Proactively engage with...

  • Customer Service Representative

    1 day ago

    Manila, National Capital Region, Philippines Dynamic Talent Solutions Full time ₱144,000 - ₱216,000 per year

    Dynamic Talent Solutions is hiring a Full time Customer Service Representative role in Legazpi Village, NCR. Apply now to be part of our team.Job summary:Flexible hours available No experience required for this role Expected salary: ₱18,000 per month Customer Service Representatives Location: Cebu City Qualifications: - College Graduate...

  • Customer Service Representative

    1 day ago

    Manila, National Capital Region, Philippines Lobmax Full time ₱150,000 - ₱200,000 per year

    About the job Customer Service Representative (CS/Healthcare) Customer Service Representative (CS/Healthcare) Educational Attainment should be at least High School Graduate, ALS Graduate, Senior High School Graduate, College Undergraduate, College Graduate We prefer someone with a BPO experience / Healthcare at least 6 months. Short work tenure...

  • Customer Service Representative

    1 day ago

    Manila, National Capital Region, Philippines Seven Seven Global Services, Inc. Full time ₱150,000 - ₱300,000 per year

    Responsibilities for Customer Service RepresentativeRespond to customer inquiries and requests via phone, email, and chat in a timely fashionDocument all inquiries, requests, resolutions, and follow-up tasksEscalate inquiries and requests as necessary to the appropriate department or person, following the outlined guidelinesDisplay a courteous and empathetic...

  • Customer Service Representative

    2 days ago

    Manila, National Capital Region, Philippines ElevateCalls Full time

    Customer Service Representative - Healthcare Accounts (AthenaOne EMR)Company: Elevate Calls Inc.Location: Permanent Work From HomeJob Type: Full-timeElevate Calls Inc, seeking a dedicated and experienced Customer Service Representative to join our team. The ideal candidate will have proficiency in handling healthcare accounts, specifically with experience in...

  • Customer Service Representative

    3 days ago

    Manila, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Customer Service Representative Job SummaryWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.Key Responsibilities:Provide timely and effective resolutions to customer inquiries...