Technical Support Engineer

1 day ago

Quezon City, National Capital Region, Philippines TASQ Staffing Solutions Full time ₱600,000 - ₱800,000 per year


About the job: Asset Performance Engineer (Eastwood QC) | Onsite

Work Setup: Shifting, Not fixed; 100% Onsite (Eastwood, Quezon City)

Target Start Date: ASAP

The performance engineer is responsible for several key activities that facilitate the continuous operation of solar PV systems post-installation. These include system monitoring, remote troubleshooting and technical support, service case tracking, performance analysis and reporting, and project onboarding. This involves working closely with the Service & Quality Assurance Team to manage assets.

Requirements:

  • Bachelor of Photovoltaic/Renewable Energy Engineering (or similar)​
  • At least 2 years of experience in Solar PV System design and/or monitoring
  • Expert knowledge in Solar PV System monitoring software with proven experience troubleshooting system issues
  • Excellent technical and practical knowledge of Solar PV System design, installation and operation​
  • Proficient with relevant Australian Standards related to PV installations​
  • Candidates must be Filipino citizens living in the Philippines.

Responsibilities:

  • Utilize monitoring software to analyze system performance and identify faults.
  • Prioritize activity to ensure systems are meeting performance levels.
  • Liaise with the Service & Quality Assurance Team to track service cases.
  • Provide remote technical support for contractors to investigate and resolve faults.
  • Review documentation submitted by contractors from scheduled and reactive site visits.
  • Produce system performance reports for internal and external stakeholders.
  • Collate data for LGC claims.

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