Guest Services Associate

Handles incoming/outgoing calls in an attentive, courteous and efficient manner, according to the hotel's standard operating procedures.Provides clear and concise communication while assisting guests with their questions or needs.Anticipates guests needs while providing recommendations of the hotel and local attractions.Delivers guest welcome calls upon...

POSITION SUMMARYIn accordance with the policies, procedure and standards of Chroma Hospitality and Grafik Pinehouse Baguio, as the Guest Experience Manager, you are aware that today's travelers want to connect deeply with the destinations they visit. At GPHB, our aim is to bring to life a unique experience for each of our guests. You will be responsible in...

Ensure prompt and courteous service to guests;Answer telephone calls and process phone orders/reservations;Greet guests, escort them to tables, answering dining related questions, and suggest food and beverage items ;Coordinate amenity delivery request in connection with the kitchen department ;Address guest complaints;Ensures tips are reported properly...

About the role Are you a hospitality superstar looking for a new challenge? We're seeking a dedicated Service Crew to join our team at YAYOI RESTAURANT in Baguio City Benguet. This full-time role is responsible for providing exceptional customer service and ensuring our guests have a memorable dining experience.What you'll be doingGreeting and welcoming...

DescriptionDeliver excellent customer service and engage with guests to enhance their dining experience.Assist in food and beverage service, including taking orders and serving meals.Maintain cleanliness and organization of work areas and dining spaces.Collaborate with team members to ensure seamless operationsQUALIFICATIONAt least High School graduateMust...

Duties and Responsibilities:Luggage Handling: Assist guests with their luggage, transporting it to and from their rooms, vehicles, and other designated areas.Guest Assistance: Provide directions, information, and recommendations to guests regarding hotel amenities, local attractions, and transportation options.Bell Desk Operations: Maintain a clean,...

About the RoleAt Azale Baguio, every moment is designed to make our guests feel at home. We are inviting a warm, service-driven Barista–Bartender to join our team in Baguio City. This role blends the craft of specialty coffee with the art of creating well-made cocktails and beverages that elevate each guest's stay.If you enjoy making people feel welcome...

Dining StaffPrepare hotel restaurant tables with careful attention to sanitation, presentation, and orderGreet and attend to guests upon arrival, ensuring a warm, professional, and welcoming hotel experiencePresent menus and assist guests with selecting food and beveragesTake and serve orders promptly and accurately, following hotel service standardsAnswer...

A Valet Attendant must be welcoming and have a pleasant personality in front of the guest. They must know how to properly communicate information and can handle guest concerns well. This position will also provide assistance to the guest in terms of vehicles, parking, and their carried stuff. Also, a Valet Attendant must possess good interpersonal skills...

Position Title: Waiter / Food ServerDepartment: Food & Beverage / Restaurant OperationsReports To: Restaurant Supervisor / ManagerResponsible for providing excellent dining service to restaurant guests. This includes greeting customers, taking food and beverage orders, serving meals accurately and promptly, and ensuring guest satisfaction throughout their...