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Channel Account Executive
2 weeks ago
Job Summary:
The Channel Account Executive drives reseller engagement and executes IPSYSTEMS' channel strategy by building strong partnerships, delivering training and tools, and collaborating to meet sales targets.
Duties and Responsibilities:
· Act as the primary point of contact for resellers, fostering trust and long-term partnerships
· Present IPSYSTEMS' products, policies, and services to resellers and clients to drive sales
· Lead as POD Captain and develop business plans
· Help the team manage channel programs such as promotions, incentives, and events
· Plan and conduct product training sessions, webinars, and hands-on workshops
· Create regular reports on channel performance, sales reports, etc. (bi-monthly, quarterly)
· Exceed quarterly KPIs and Sales Targets
· Coordinate schedules, demos, and implementation with various departments
· Keep sales and reseller monitoring updated across the Partner Portal, Mailer Lite, and OneDrive, monitoring files
· Relay partner/customer feedback and concerns to relevant departments
· Maintain in-depth knowledge of company products, pricing, and policies
· Respond promptly to inquiries via email, phone, or chat, ensuring timely resolution of client concerns
· Help in prospecting and onboarding channel partners across NCR, keeping them informed about products & programs
· Support partner marketing activities, including webinars and product presentations
· Generate Reseller Certificate, MAF, etc.
Qualifications
Education and Experience
· Bachelor's degree in business, sales, Information Technology, or any related field
· A minimum of 2 years of experience in sales or a similar role in the IT or software industry is an advantage
· Excellent Communication, Presentation, and Negotiation Skills
· Willingness to travel and visit resellers and clients
· Ability to work with minimal supervision
· Knowledge of IT products and solutions is a plus
· With Pleasing Personality